Unable to renew Paid Apps Agreement

Question

Created Mar ’24

Replies 3

Boosts 1

Views 1.2k

Participants 4

So all of my iAPs stopped working all of a sudden. Upon investigation I found out that my Paid App Agreement had expired. So under appstore connect business tab I tried to renew the contract, but it doesn't renew! I tried everything but the status is stuck at expiry. This is is causing us financial loss every minute. Here is the detailed video of the issue:

https://www.dropbox.com/scl/fi/ydlgc583kt8dlawru04dh/demonstration.mov?rlkey=r5itzirnv65yynmp633dddh8w&dl=0

I have tried safari, chrome, edge on both windows and mac.

Any help on this issue would be highily appreciated.

Thankyou

Boost

Answer 1

prasannafromoz OP

Mar ’24

I have the same issue and IAPs have stopped working. I'm going to contact telephone support in a couple of hours. Were you able to get this resolved @letsplay99?

0

Answer 2

Hooterr OP

Mar ’24

I'm also having this same issue. The only thing I've found is under agreements, my paid apps agreement status is for some reason "Active (Pending User Info)". I was fine for a year, then suddenly woke up to this.

1

Answer 3

letsplay99 OP

Mar ’24

still not resolved, trying to push with Apple dev support but no update as of yet

0