iOS 17 apps still require 5.5" iPhones screenshots?

App Store Distribution & Marketing App Store Connect iOS App Review Developer Tools TestFlight

Created Sep ’23

Replies 33

Boosts 24

Views 12k

Participants 34

I find odd that the App Store Connect still requires 5.5" iPhone screenshots of the iPhone 8 Plus, given that this specific phone is no longer supported by the latest release: iOS 17.

I am well aware that the iPhone SE still has a similar screen ratio, and that it is still being supported by iOS 17, but it doesn't have the same pixel requirements (1242 x 2208), which means that in order for my app to be even reviewed (which is an iOS 17+ exclusive), I'm gonna have to create images that will then be upscaled to the right dimensions.

Am I missing something here, or is it Apple who missed this detail?

Boost

h725 OP

Dec ’23

I have the same issue. My new App supports iOS 17 (and later). How shall I create a 5.5" screenshot. There are no old devices or simulators with 5.5" display supporting iOS 17...

Salemaljebaly OP

Dec ’23

in xCode, go to Product > Destination > Manage run Destination

Click on Plus button and select OS version > Download more Simulator Runtimes

Add new iOS and and start download iOS 16.4

last thing just add new iPhone 8 plus and it will select iOS 16.4 automatically

Screenshot 2023-12-20 at 5.32.27 PM.png

Salemaljebaly OP

Dec ’23

just download iOS 16.4 and create new simulator iPhone 8 plus and it will select iOS 16.4 automatically, thats all.

plluczak OP

Feb ’24

I have the same problem. Because of SwiftData I can only use iOS 17+. Apple please create a solution here.

rromanchuk OP

Feb ’24

I target 17, there is no runtime to produce 5.5" screenshots, besides literally faking it, which seems very anti-spirit and nonsensical. Apple you have sent me 3+ emails on preparing my app for vision, including how to properly "frame" screenshots. I'll get on that as soon as I'm done uploading iPhone 8 Plus assets.

xoxoxo

appsKoRa OP

Feb ’24

I have tons of screenshots because of 6 languages with about 8 screenshots each...so resizing is not an option. Besides...it is pointless since the app with iOS 17 will not run on those old devices. Apple, you need to fix this 'cause beginning April they do require new submissions being iOS17+!

vladimirs OP

Feb ’24

I have the same issue :-(

Duckjd OP

Feb ’24

Same issue.

MobileDev99 OP

Mar ’24

Same here.

ChaosCoder OP

Apr ’24

I have the same issue.

jeanmartin OP

Apr ’24

Same here.

darkpaw OP

Apr ’24

Yeah, this is an Apple fail.

For my app it's relatively easy to proportionally resize to 1242px wide, then chop off the top and bottom bits until I hit 2208px tall, but I shouldn't have to.

richard_aurbach OP

Apr ’24

I'm having the same problem as everyone else, but I want to raise an additional concern.

It is my understanding that the iPhone 8+ image will only be shown to users with a device that has that aspect ratio. So that means that only users of iPhone 8+ or earlier will see those screenshots. BUT, since the app required iOS 17+, they can't run the app.

So providing the screenshots is essentially a case of BAIT AND SWITCH. By supplying the screenshots, the App Store is implying that the app is available when it is not. I don't want to speculate on Apple's motivation for doing this, but it makes ME look like the bad guy here. I don't think I should take the flack for this.

What do you think?

endecotp OP

Apr ’24

So that means that only users of iPhone 8+ or earlier will see those screenshots. BUT, since the app required iOS 17+, they can't run the app.

The app store won’t let you buy apps that the device won’t run.

I think no-one will see these screenshots. Has anyone tried just uploading a single blank image of the right dimensions?

hekuli OP

May ’24

Same here