Can't receive the email for App TestFlight invitation

App Store Distribution & Marketing TestFlight
daydaylw3 OP
Created Apr ’23
Replies 17
Boosts 2
Views 4.1k
Participants 19

I can receive the email for inviting me to join development team, and after I accept invitation, I was granted as the admin

And then I invited myself to join the Internal Testing of TestFlight. But unfortunately whatever how many times I try to Resend Invite, I couldn't receive any email.

Does anyone can help me with that?

Answered by App Store Connect Engineer in 750911022

We believe this issue has been resolved. It may take some time for all of the emails to come through.

Replies  17
Boosts  2
Views  4.1k
Participants  19
marijus OP
Apr ’23

We've been experiencing the same issue since yesterday. We're unable to invite both old and newly added users. Any suggestions?

1
martin_bobek OP
Apr ’23

We registered the same problem when trying different email addresses. Can you check?

0
carlos_endios OP
Apr ’23

Same thing here. We've tried multiple email addresses on multiple App Store Connect business accounts. No invitation Emails are sent/received. This problem started around 30 hours ago for us...

What's going on?

1
Nautes OP
Apr ’23

Same problem for us too, we created an app on TestFlight and invited users already registered as internal testers about 3 hours ago but the emails haven't arrived yet

0
Fil88 OP
Apr ’23

Same problem for me. Please someone give us some info. Thank you.

1
jr_verasci OP
Apr ’23

Same problem here. We've been waiting for the invite emails for 4+ hours today. Still an issue.

2
jhood OP
Apr ’23

I'm having the same issue as well. I've tried both personal and business emails and cannot for the life of me get a testflight invitation for even myself. I have other apps on testflight that I can get new build updates just fine. It's just establishing new testers seems to be an issue

1
emretokerler_gybe OP
Apr ’23

Same problem here, and it's happening on all of my apps.

1
mowenik322 OP
Apr ’23

Same problem!

2
App Store Connect Engineer OP
Apple
Apr ’23

Thank you for your reports about emails not being sent. We're currently investigating. I'll reply back here when we have more to share.

0
App Store Connect Engineer OP
Apple
Apr ’23
Accepted Answer

We believe this issue has been resolved. It may take some time for all of the emails to come through.

0
samsonfromgood OP
Apr ’23

it's failing for me as well. unable to receive invitation emails.

0
clloyd OP
Jul ’23

I'm having this exact issue... seems to impact every email sent from app store connect to my email domain (abc at example.dev def at example.dev), if I use a different email domain (abc at example.co) It works fine... but my apple id is on the impacted domain

0
timian12 OP
Sep ’23

Same issue. It is blocking the development process. Please help

0
mkokabi OP
Mar ’24

I have the same issue

0
Can't receive the email for App TestFlight invitation
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