AppStore Distribution - You do not have required role to perform an operation

Question

Created Oct ’22

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Yesterday I got this error when trying to push a new build up to TestFlight. I then saw on the developer system status that both App Store Connect and App Store Connect - App Processing were having issues. This morning they appear to be both resolved.

https://developer.apple.com/system-status/

However I am still getting this error when trying to upload a build. I haven't changed anything in terms of certificates (I let xCode do that) nor have I activated any new services. I'm also the Admin and owner of this account. I last uploaded a build successfully at 12:43am on October 6th PDT (today is October 7th).

After I hit the upload button it says the following...

Uploading

Analyzing package...
Failed to retrieve upload operations. Will re-try

Then I get the big stop sign with an X on it icon with the error message :

You do not have required role to perform an operation

You do not have required role to perform an operation. (ID: 690e2b6c-d2f0-4dd4-a282-586849183a22)

Screen Shot 2022-10-07 at 10.53.19 AM (4).png

I'm running MacOS 12.6 and xCode 14.0.1 (14A400)

Any suggestions?

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Answer 1

etep15 OP

Oct ’22

It appears that App Store Connect - App Processing is having issues again. The System status page says -1 performance. What I would like to know is if this is the cause of my issue or is there something new that was introduced that I need to address that occurred in the past day? An update to how App Store Connect Distribution works???

0

Answer 2

Developer Program Support OP

Apple

Oct ’22

Hello, this appears unrelated to the issue noted on the system status page. We'd recommend checking the Apple ID that you are signed into in Xcode and if you continue to have issues please Contact Us! https://developer.apple.com/contact/

Thanks!

1

Answer 3

etep15 OP

Oct ’22

So I've confirmed I'm signed into the correct Apple ID. I actually have four developer accounts but they are all showing as signed in, in Xcode. In the Signing & Capabilities page in my project I have it set to the correct Team (which is an organization team of which my account is the admin holder of).

Again, nothing here has changed since 2 days ago. Just all of a sudden it's having issues today.

I tried going to your link for "Contact Us!". I had someone call me but unfortunately the agent had not encountered this error before. Therefore this may need to be escalated to another team. But, she said she would send me an email to provide more details on everything that I'm seeing and evaluate from there.

On a side note, I was able to upload my app using "Transporter" as I discovered thats a new app. But it is still giving me the same error on xCode. So while I believe your initial thoughts are correct that this may be an apple ID issue but I am unable to trace down the issue as everything appears to be setup correctly. There's also no way to "Sign out and and Sign back in" option to see if that would clear it up.

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