Did anyone else get a “Correct your banking details to receive payments” email today?

App Store Distribution & Marketing App Store Connect
icollect-everything OP
Created Jul ’22
Replies 21
Boosts 5
Views 6.7k
Participants 24

I just got one from iTunes Connect at 1am EST saying:

“Dear (my name),

We’re reaching out because your banking information in iTunes Connect is invalid and needs to be corrected to ensure the successful payment of any amounts owed to you.

Users with the Admin, Legal, or Finance role can update these details in the Agreements, Tax, and Banking section in iTunes Connect. For help with making updates, visit iTunes Connect Resources and Help.

Once your banking information is corrected, it may take up to two payment cycles to send your payment. If you have any questions, contact us.

Best regards,

The Apple Music Team”

No it’s not a phishing email. The thing is, my banking details ARE correct and I’ve been getting payments there for months now. No changes. And what’s strange in that they are using a template that refers to “iTunes Connect” and “Apple Music Team”, which of course I’m an iOS Developer, and am not selling any music on iTunes / Apple Music at all.

Did anyone else get this? Were these sent by mistake? Now I’m freaking out that my payment won’t be in my bank when I wake up in the morning.

Replies  21
Boosts  5
Views  6.7k
Participants  24
infobond OP
Jul ’22

Hi, I also received the letter. Please inform in which country is the account registered?

0
Brachi OP
Jul ’22

I have received the same email.

0
tudorg OP
Jul ’22

Also received this, I don't have any paid content in any of my apps.

Also not using iTunes Connect nor Apple Music.

Just the other day I received another one about Apple Books (also don't have any published content on Apple Books):

0
medidia OP
Jul ’22

I have received the same email yesterday. The bank account is in Greece. I received payments last months successfully.

0
fouquet OP
Jul ’22

I received the same email. I'm in Germany and so is the bank account. There are no errors displayed in App Store Connect, and as far as I can tell, everything seems to be in order. The bank account has been used for years for Apple payments, never had an issue with it. So I suppose this is an error on Apple's part.

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ik8sqi OP
Jul ’22

This is likely a big "oops" from Apple. I too received it at both my main job where we only distribute free apps without any banking info setup, and my side-business account where the banking info is instead correct. Both accounts are US-based.

0
mikazagreat OP
Jul ’22

Same here, Same bank, Same account, nothing changed for 5 years, We have paid subscription apps !! No idea what's going on ! scared the life out of me just opened a ticket and waiting for response we have BILLS to pay to sustain our apps !

0
maxik OP
Jul ’22

Same here

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Warchief OP
Jul ’22

I also got same email.

0
bbbbbbb OP
Jul ’22

Got the same email

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jpdev001 OP
Jul ’22

Yep. No alerts in App Store Connect, however. Appears like a huge mistake...

0
medidia OP
Jul ’22

I had successfull payment a few minutes ago.

0
FliplineStudios OP
Jul ’22

I received the same email, and just checked with my bank and I did receive this month's payment successfully this morning. Also haven't seen any alerts in App Store Connect (we only have apps, so not sure why this email and the previous British Columbia tax email came from iTunes Connect and the "Apple Music Team" all of a sudden).

1
skidrow OP
Jul ’22

Same email this morning. I sent a message to the Apple support to clarify the situation.

1
Settis OP
Jul ’22

Same here, Received the British Columbia tax email along with the bank information one. Was very confused

0
Did anyone else get a “Correct your banking details to receive payments” email today?
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