Can't transfer app due to TestFlight

Question

EmreOztiryaki OP

Created Nov ’21

Replies 2

Boosts 0

Views 1.7k

Participants 2

Hello,

We are trying to transfer our application to a different account (the app has its own company now). But we are stuck at "TestFlight" section. We removed everyone from testflight and also cleared all the info.

However, one person kinda stuck there. Even though its status is "deleted", it is still visible while other users are completely vanished from the list when we deleted them.

1- Is this the reason why we can't transfer our app? If so, how do we completely delete this guy? 2- If this is not the reason, what else should we do to? We receive error only in the TestFlight section.

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Boost

Answer 1

sergeykushner OP

Nov ’21

You don't need to deleted the tester, but simply terminate the build expiration date.

Снимок экрана 2021-11-28 в 11.00.03.png

0

Answer 2

EmreOztiryaki OP

Nov ’21

Hello,

Yes, we found out that 1 localization of the TestFlight Information was still there and wasn't cleared. We cleared it and now we can transfer the app.

Thank you.

0