Other Storage Taking Too Much Space

Hi Dev Team,

I don’t see many answers on this topic but this seems to be a real concern for many users.

I went from my IPhone 8+ with 256gb and I had 39gb used, about 7gb was other storage no big deal. I decided to go with an iPhone 12 Pro Max 128gb. I now have 60gb used of which 26gb is other storage!!! I have done 3 clean installs from different iCloud backups and no change. I do not buy an iPhone to see half of my storage being used by other and system storage.
Also I do not explain why I now see some gb with photos and messages as it is normally all stored on iCloud (I have 2.2tb). Same thing I do not subscribe to iCloud or AppleOne to have data store on my iPhone while it should be all on iCloud.
I did not have this on my 8+. I called Apple but they were clueless...simply telling me that it is normal and that it may take a few days for things to get back to normal...it is not true.
is that a bug? My iPhone flash memory corrupted?Will this be taken into consideration?
Anyone else having this issue please post.

Thanks much!
X
Answered by MacGiver in 646662022
Side note if this can help. This is getting worse as soon as I disconnect from iCloud and reconnect. I wanted to try this to see if it help. But after doing it twice within 2 days, once I reconnect the other storage is going dramatically up. I was at 25gb of other storage. Juste disconnect ans reconnected I am at 40gb of other storage. Time ans leaving the iPhone plugged in does seem to help! Please help!

I see the same issue in iOS 16.1.1, others storage is growing and what I detected is this:

  1. Use any third party app like camera recording or telegram, or other where you can create large files.
  2. Delete the files from the Apple Files app.
  3. Empty the Trash.
  4. The deleted space still appears in Settings -> General -> iPhone Storage as Others...

Anybody could reproduce it?

hey! so i had the exact same problem here, i knoe this question was from awhile ago but if anyone else has this problem now maybe try this. i am using my old iphone 6😀 for my music because trust me i have a lot and my phone now can’t hold all the storage it takes up (like 27 gb) anyways i recently signed into icloud and everything onto the phone, deleted everything but apple music and i went to look at why my songs weren’t downloading system storable was taking up ALL my storage, wtf, i deleted everything how could this be possible, i searched for an answer nothing worked, and so i was like, well let’s sign out of icloud f it let’s see, and magically it took away all the system storage, so try restarting phone if that doesn’t work, sign out of icloud and sign back in, i never signed back in because i’m just using the phone for music but. hope this helps

i have been an Apple iOS user since 2009. Apple has intentionally left out the methods to allow customers to clear their Documents and Data (aka Application temp space) to force their phones to bloat. once the bloating for all applications is large enough it forces the customers to buy ICloud membership and subscriptions is the new ways for online money grab. Or it forces the customers to buy new phones with larger memory which charge 60% higher for same amount of memory in the retail parts market. the only wait to clear your applications temp space is to delete the application and re-install it from the App Store. If your application has native option for savings it’s native data, settings and archived content inside its profile cloud account then your app will function as normal. If not, May God be with you. Apple will not allow you to delete the temp space area in the past, now or future - since it feels it’s “too risky”

Had about 10Gig of mp3 files on my iPhone 13. After deleting the Music app, Other Storage increased by 10Gig.

Hi, i went from 8+ 256gb (most of storage used) to 14+ 512gb. Transferred data no problem then got notification that storage was almost full. When I checked, system data was taking up 470gb!! Thought it must be a mistake, I shut down the phone via settings-general and when I switched it back on, system data took up 63gb.. weird

I had a similar problem. 70 gb of system data. It happened after I changed the music quality from lossless to hires. Then the existing music in lossless was replaced by high res data and I got the problem with system data. What solved it for me, was I logged out of apple music and deleted the apple music app. The system data slowly faded. Hope this can help someone.

Hi,

I think it's done intentionally in order to buy new iPhones.

I had iOS 14.x, 32 GB of space, half(!) was occupied by iOS + Others. I've reset iPhone completely after resetting iOS occupied 7Gb, and Others 0Kb. Now after 1 month, Others occupy 6 GB.

Apple, how to clear this space!?

Over the course of many years, devices and iOS systems this has remained a constant problem. At this point in time it is beyond a known problem and should have been addressed long ago. If we all banded together, we would have a very good case for a class action lawsuit. There is absolutely no reason why Apple should be stopping their consumer from accessing the system data in their products. In fact, the supreme court has always ready addressed similar issues in the agricultural industry. There’s enough case precedent and more than enough consumers to have a class action suit to get this matter resolved.

Here the problem disappeared after fiddling with the siri settings in each app.

Mines is the same, its mainly my apps thats the most out of it and also system data and IOS? ^ this is the photo and also i try not to have a lot of photos & videos but im a person who has a account on tiktok and edits so downloading scenepacks, screen recordings and my editing app so annoying and i love to go to concerts/tours too and have memories!

You're not alone. Here's why it happens and what to do:

Cause: System files, caches & incomplete iCloud sync can eat up space. Fix: Restart, offload apps, check iCloud settings, update iOS (if needed). Last Resort: Backup & restore as new (erase all content first!).

**** APPLE. **** APPLE. I HAVE 128 GB IPHONE 12 AND SHOULD STILL HAVE 11 GB BUT IT HAS BEEN ALWAYS FULL. ****.

Other Storage Taking Too Much Space
 
 
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