Other Storage Taking Too Much Space

Hi Dev Team,

I don’t see many answers on this topic but this seems to be a real concern for many users.

I went from my IPhone 8+ with 256gb and I had 39gb used, about 7gb was other storage no big deal. I decided to go with an iPhone 12 Pro Max 128gb. I now have 60gb used of which 26gb is other storage!!! I have done 3 clean installs from different iCloud backups and no change. I do not buy an iPhone to see half of my storage being used by other and system storage.
Also I do not explain why I now see some gb with photos and messages as it is normally all stored on iCloud (I have 2.2tb). Same thing I do not subscribe to iCloud or AppleOne to have data store on my iPhone while it should be all on iCloud.
I did not have this on my 8+. I called Apple but they were clueless...simply telling me that it is normal and that it may take a few days for things to get back to normal...it is not true.
is that a bug? My iPhone flash memory corrupted?Will this be taken into consideration?
Anyone else having this issue please post.

Thanks much!
X
Answered by MacGiver in 646662022
Side note if this can help. This is getting worse as soon as I disconnect from iCloud and reconnect. I wanted to try this to see if it help. But after doing it twice within 2 days, once I reconnect the other storage is going dramatically up. I was at 25gb of other storage. Juste disconnect ans reconnected I am at 40gb of other storage. Time ans leaving the iPhone plugged in does seem to help! Please help!

Same issue. I noticed all that space used to be taken by Photos and Videos. When i disconnected photos it didn’t free up space, rather all of that turned gray to system used data. This is ridiculous.

reconnecting iPhoto, now it shows 2gb photos, and nearly everything else is taken by system. What gives??

deleting voice memo app didn’t work for me

Currently System files takes up 65GB

This is not acceptable!!

I had a similar problem. I phone XR with 64 GB of space. On the iPhone Store menu, there has a space of 30 GB. But iPhone always showed a message that is running out of memory. When someone calls me through Whatsapp, I can't pick up the call and the call suddenly dropped. When I access the photo, the quality of the picture will be reduced, and I can't take a picture with the error message that iPhone running out the space.

Every time open Whatsapp, the apps only can be accessed for a few seconds then off.

Does someone here have the solutions?

Same issue here. I just recently purchased a 13 Pro. I received a notification last week saying - I’m out of Data! As I look at my storage, I have more than 33GB being used by “Other System Data.” I’ve attempted multiple times to clear the system with only barely minimal changes. What the HECK is going on???

I just solved this issue for my ipad last night. I had 120gb of used space on my ipad and my apple music was displaying on ipad storage that it was using 4gb of data but when I uninstalled apple music, my storage went down to 74 gb used. Thats almost 50gb just from apple music even though I didn't download one single song. It was all hidden cache.

Delete the Voice memo App !

'Others' taking ~230 GB/256 gb . Aready running ios 15.6. I'm seriously distressed now - this is a new phone and I failed data transfer uncountable times - until I finally hit the underlying issue - this 'others' space. Already spent unlimited nighs over this last whole month and my new phone (iphone 13) remains practically unusable. Any fresh tips ? Please help . I'm totally at my wits end.

I also have this problem. I've deleted all of the apps that I can possibly live without. I've tried all of the usual suggested fixes that I've found. Still, more and more space is consumed by system data.

64GB iPhone XR. 32.43GB currently consumed by system data, 8.4GB used by iOS. Constantly hitting the wall with "Storage full" messages.

So desperate that I'm considering switching to Android for the first time ever. Obviously after this experience I'm looking to get a phone with a micro SD card slot.

ikr i'm acc so close to throwing my phone out of a window 😭😭

I too have the same problem. I just got an iPhone 8+ 256gb and a few hours after setting it up my storage was more than half full. I haven’t used it much so I’m puzzled as to why the system data is over 120gb. If anyone has a solution or finds someone who’s mentioned a working one please alert me.

Hi everyone.

I’ve got a new iPhone 14 pro 512GB and recognized after mirroring my old iPhone that the System Data took about 220GB space of storage. So I tried it with a restart and it helped. For one or two days. Then I checked the storage values again and the ominous System Data increased up to over 200 GB again.

Safari Website Data is about 50MB. Not that much.

For me it seems that some process(es) caches a lot of data, or it’s another bug in iOS.

So, a restart of the iPhone works, for me, temporarily. Maybe for some of you folks too.

Good luck

Thanks for posting about it. I tried many if not all of the suggestions in this chain. What worked for me in the end was connecting to iTunes and doing the factory reset NOT via the settings in the iPad, but rather by selecting "restoring iPhone/iPad" within iTunes. This is found in the first box on the device summary page of iTunes once your device is connected - right corner next to the "check for update" button. I of course made a backup first (I chose to the computer). ALSO, iTunes will tell you, but you also have to turn off the "Find My iPhone/iPad" app before you can do this. You can turn this back on once reinstalled. It completely reset the system data for the device. I did have to set up the iPad as a new device without transferring data (TEMPORARILY) in order to update the software to the latest version. Then I did another factory reset using the iPad settings this time (under "General", "Transfer or Reset iPhone", "erase all content and settings". To be sure, I once again turned off "Find My iPhone/IPad" before doing the factory reset this way. In the end, system data was back to normal at factory reset levels. I turned back on the "Find my iPhone/iPad". Hope this helps!

I had the same issue when moving from an iPhone 12 Pro Max to the iPhone 13 Pro Max. On top of the continually running out of storage space because “Other System Data” would go up to 60GB apps seemed to get kicked out of ram a lot more often than on the 12 Pro Max.

I finally found out what was causing it.

I went into the music app and went into the Library tab. Then click on the Downloaded menu option. In there was another menu option that was called Downloading or something and it had the busy sign on it and some films and tv programs were showing for some reason. I cancelled / deleted them all and since then no more issues. Storage is back under control and apps aren’t being kicked out of ram.

Maybe this is the reason some other users are having this issue.

I just set up a brand new 64 GB iPad today. I didnt sync my photos and apps. Just added several apps I thought I'd use. I checked my storage to make sure I didn't add too may apps. 34 GB of systam data was taking up space. After updating to iOS 16.1.1 my system data went down to 8GB.

Other Storage Taking Too Much Space
 
 
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