Need Help! Support - Change company name for more than 2 months

Question

Created Aug ’20

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Does someone know how to push the company name change process faster?
I've waited for more than 2 months, and still no clear progress status.

I sent a request to apple support by email and phone call for changing developer account company name from Co. Ltd to Inc. D-U-N-S info already was updated and verified 2 months ago.

For this request, I've already waited for more than 2 months.
Keep asking support, but has no any progress or any specific status. The support team always reply me

"We will take a note on it, sorry, we cannot push the team who is in charge this change"
"We will keep taking a note on the system, and check for the latest response from the team"
"There is no other way we can offer to solve this issue, we can only wait, but we guarantee we will check often"

Come on! No any support can check the status of this issue, and no one can push this team or set a deadline.

Why they offer a support channel only say "sorry we cannot help even you already wait for more than 2 months."

Does someone know how to push the company name change process faster?
Thanks a lot for the help!

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Answer 1

Priva28 OP

Nov ’22

Hi! I know this was a long time ago, but did it ever end up going through? Apple developer support is absolutely no help and won't provide me with any information on how long it will take either. Their support is absolutely useless especially considering people pay for a developer membership. There has to be some way to get into direct contact with someone higher than the "senior advisor" or with their "operations team". I've seriously had enough of having to deal with this. Wish we had multiple ways to distribute apps than be forced to go through this trash support experience just so we can distribute our apps how we want.

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