Hi,
I've got a few questions regarding a marketplace web platform, where users interact with music studios/producers.
Would like to understand how is the following use-case* considered in terms of Apple transaction fee rules?
The use-case:
- User can access the platform website or use ios app (same credentials and content)
- User downloads ios app (it's free)
- User requests a service provided by a music studio or producer
- Music studio/producer creates requested work (play instruments, hire musicians, etc)
- Music studio/producer provides files digitally and requests payment
- User has to make payment to access the download (this is distributed to the user email address and may be of a format only compatible with certain music software)
- Payment is done through Stripe and is paid in full (except Stripe fees) to the music studio/producer
- User can request amends (prior or post-payment)
- User can use the music studio physically
As far as I understand these are not subject to Apple transaction fees. But this is a bit confusing because
music studios deliver their goods digitally and AFAIK Apple charges 30% for any digital good. I just can't
find a way to explain that to the users and the service providers. How's that?
Would appreciate some feedback, please!
>It's a huge investment, and might be quite troubling a struggling business if it doesn't pass the app review. Is there an email contact or a phone number to get feedback from Apple at all?
Ah...a pre-review...got it.
No. There are no pre-reviews, no one here can promise what review will/won't accept/reject, all you can hope for here are the anecdotal opinions of other devs. In the end, just like the rest of us, you'd need to take your chances with the review gauntlet.
>...app reviewer might not understand what a musician does, a studio, composer, or producer.
They're all makers, right? A musician makes music, a studio makes sounds, a composer makes melodies, and a producer makes decisions.
However, this isn't about 'what' - it's about 'how'. How the app delivers services -and- content, and how all involved intend to make monies off of them. That's all review needs to understand. Also, how -you- feel about Apple taking 30% before all the other players get their cut...
In the end, you might want to split things up, and use an app simply as one component of your business model, not the end-all. You can always build out, once you gain more experience with Apple's ecosystem, etc.
Good luck.