Magic Mouse 1 will not scroll on latest iPadOS 13.4 beta

App & System Services Core OS Beta iPadOS

Shock9616 OP

Created Mar ’20

Replies 56

Boosts 2

Views 54k

Participants 60

Hi,

I am having a problem with my Magic Mouse gen 1. I have tried pairing it with my iPad numerous times and while it pairs, tracks, and selects things perfectly I am completely unable to scroll webpages or anything else and am forced to use my finger to do so. I have seen lots of people on YouTube using the Magic Mouse gen 2 and it works perfectly so I'm wondering, what about the 1st generation Magic Mouse is causing it to behave this way? Is it just because it's old and I need a new mouse? I'm just looking for answers right now so if the answer is just flat out no, then I can go get a new mouse to use but if anybody else has managed to scroll with the 1st generation Magic Mouse then I would like to know what I'm doing wrong because having a mouse that I can use properly with my iPad would be a huge asset to me.

Thanks in advance!

Boost

Andreeee OP

Jul ’20

No scroll support? For a device made by the same brand? Unbelievable, this is just preposterous!
It used to work perfectly fine with iPadOS 13.1 all the way up to 13.3 and they decided to drop support, that's just wrong because me and everyone who used it before 13.4 knows it used to work excellent, "laptop replacement" they said, sure

irityw OP

Jul ’20

Same problem here that my Magic Mouse does not scroll in my iOS 13.5 iPad Pro 2019. Please fix the problem Apple!!!!!!!

Dreia OP

Jul ’20

Exact same issue here: Magic Mouse 1 will not scroll on the iPad Pro 2020 12.9" (current version: 13.4.1).

I went on Apple's chat support and they're saying it might be a glitch in the software, so they're going to try to update the iOS version on the iPad and hope that it will resolve this issue. They also said that if the issue persists after the update, then the next option would be to have the iPad and mouse inspected by one of their technicians. Now, because lots of people are having the same issue, I don't think a technician will figure the issue out by looking at the equipment we already own - the issue is with everyone, not just a particular device.

The assistant I chatted with also sent a message to www.apple.com/feedback to report this issue.

Fingers crossed they will sort this out for us and we can carry on using the Magic Mouse 1.

I would recommend for more people to report this issue to Apple. The more the merrier I think!

TGilding OP

Aug ’20

Same problem here. Just spent on an iPad pro so be nice if it worked

hlt94 OP

Aug ’20

I am having the same problem. Using iPad Pro 12.9 2nd gen with 13.6. Please fix this issue Apple.

Jred24 OP

Aug ’20

Was gifted an old apple mouse from my father and was looking forward to using it on my ipad in combination with a keyboard only to find out it won’t work. Even if it’s actually not possible, to hear something about it from apple would be nice. If it is possible and they’re just not doing it then that’s unacceptable.

Bowzer OP

Aug ’20

Come on Apple could really be that difficult for you to create some code in your next update to allow scrolling on the MM1? Maybe you could see it as a blessing during a pandemic.

wsirshad OP

Sep ’20

im having the same problem here, I have the iPad Air 2 running iPadOS 14.0 Beta and I have the Magic Mouse 1, I’m unable to scroll and have to keep using my fingers to scroll , I thought the mouse was supposed to help you so u don’t have to scroll with your fingers. Everything works perfectly fine on my MacBook Pro mid 2014 so what’s wrong with the iPads? Apple please fix this

Rohit_Sharma OP

Sep ’20

I am having the same problem on my ipad, even the latest update hasnt fixed the scrolling issue with Magic Mouse.
Not sure by when will it be fixed. Does it have the same issue with a trackpad?

jnltmrnz OP

Sep ’20

On IPadOS14 and still having the issue.... This will never get fixed....

CraigSun OP

Sep ’20

Exactly the same issue while testing a friends Magic Mouse 1st Gen. with my IpadPro 1st gen. Was thinking to buy an apple mouse, but now I know it is a known issue, I will avoid buying an apple mouse until it is solved. My first Apple product. I totally didn’t expect this! I thought such compatibility issues didn’t happen with Apple products.

jonbirge OP

Sep ’20

Doesn’t work for me either. Steve Job’s subterranean rotational rate continues to grow as Apple’s QC continues to slide...

marksultana22 OP

Sep ’20

My trackpad will not scroll nor does Tap work when connected to IPAD pro 12.9. This is a real pity. The device works perfectly well with MacBooks.

Hope Apple will fix !

Japat OP

Sep ’20

Yip. Spent some time today trying to figure out what was going on. (IPad Air 3 and Magic Trackpad 1) If this is a deliberate design decision its really bad form. Hopefully we get a resolution from Apple.

Apple_0709 OP

Sep ’20

Hi so i have an iPadPro 2017 12.9 inch and i usually use it as a literal computer,i connect my magic keyboard 1 and magic mouse 1 and keyboard works grate but the mouse dos not everything works fine in the mouse apart of no scrolling at all but when i connect my mouse to my iMac or macbook it works 100% of the time the mouse also sometimes freezes and disconnects and connects again any way to fix it btw im using iPad os 14.0.1. Lates relies btw i have been using the mous sinse the first beta of ipados 13 and its still having the same problems