About guideline 4.3 Design - spam

Let me try to understand what you are writing. Your app and device is on the market (#1 above) . Now you are trying to get approval for an additional app that interfaces with a similar device marketed by a different company (#2 above where "with our own" should be "with their own"). And the additional app has now been rejected under the guideline 4.3. Is that correct?

You have two avenues forward -

1) create a separate developer account under your clients name and submit the additional app under that account. Be sure that the additional app is really different from the user's perspective.

2) (better IMHO) update your current app so that it is a generic app that can be used by either your device or your client's device (or future clients). Under that generic app create two branded options that the user selects. Advertise your device (and have your client advertise their device) as using the well-known generic controller for photo frames.

Because 4.3 is as you note about spam*, not branding per se, first things first**...

• Did you appeal?

  If so, what did you say?

• How many times?
• How many rejections?

  What did each rejection say?

• Were you told to make changes to meta data and not re-submit another build?
• Were you told to resubmit?

And, since this might be about you/your account, and not simply this app, this time.

• How many apps of this general type have you put in the store so far that are yours for your product?
• How many apps of this general type have you put in the store so far that are for clients w/their own accounts and their own products?

** Note these are simply questions to learn more details about what’s transpired to this point, not suggestions on what you should do next.

* • 4.3 Spam Don’t create multiple Bundle IDs of the same app. If your app has different versions for specific locations, sports teams, universities, etc., consider submitting a single app and provide the variations using in-app purchase. Also avoid piling on to a category that is already saturated; the App Store has enough ****, burp, flashlight, and Kama Sutra apps, etc. already. Spamming the store may lead to your removal from the Developer Program.

Thanks for your reply.

For suggestion 1)

We already setup a seperate devevloper account with our clients name. The additional app's layout design is different, but the features are similar, as the app is supposed to do the same thing just under different brands. Was is OK?

For suggestion 2)

Our clients rejected this solution, as they would not like other brands shown on the app.

> The additional app's layout design is different, but the features are similar, as the app is supposed to do the same thing just under different brands. Was is OK?........................only App Review can decide that.

Hey , How did it go?

There seems to be an uptick in recent comments regarding this issue, I wonder if Apple has renewed this behavior lately. Two of my games have been stuck in spam hell, despite the fact that I worked hard on making it work in the Apple system, the store pages, and worked directly with the team to make sure all my in app purchases worked, including giving them detailed instructions on how to trigger every single in app purchase, as if they were my QA team.

I'm actually wondering if we can't get a group together to at least threaten some kind of class action. It seems odd that Apple can charge $99 dollars a year to develop on their ecosystem, and then pick and choose which apps get on their app store (not pertaining to adult or mature content, but rather, simply finding preference to whomever or whatever companies it chooses). If Apple got rid of the membership fee, they'd probably have a better case. I'll do some research. Email me at kugala_bugala_at_hotmail.com if you'd like to give me your story. It would help a lot if we want to get this fixed.