Display the system-calling UI for your app’s VoIP services and coordinate your calling services with other apps and the system using CallKit.

Posts under CallKit tag

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Callkit
Our company application uses callkit for livestream but is not available in china which make Apple not to approve the app. can any one help with what i can do. The live stream is one of the key feature of the app. Or is it possible to restrict download from china
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Dec ’24
Swift iOS CallKit audio resource contention
I noticed the following behavior with CallKit when receiving a VolP push notification: When the app is in the foreground and a CallKit incoming call banner appears, pressing the answer button directly causes the speaker indicator in the CallKit interface to turn on. However, the audio is not actually activated (the iPhone's orange microphone indicator does not light up). In the same foreground scenario, if I expand the CallKit banner before answering the call, the speaker indicator does not turn on, but the orange microphone indicator does light up, and audio works as expected. When the app is in the background or not running, the incoming call banner works as expected: I can answer the call directly without expanding the banner, and the speaker does not turn on automatically. The orange microphone indicator lights up as it should. Why is there a difference in behavior between answering directly from the banner versus expanding it first when the app is in the foreground? Is there a way to ensure consistent audio activation behavior across these scenarios? I tried reconfiguring the audio when answering a call, but an error occurred during setActive, preventing the configuration from succeeding. let audioSession = AVAudioSession.sharedInstance() do { try audioSession.setActive(false) try audioSession.setCategory(.playAndRecord, mode: .voiceChat, options: [.defaultToSpeaker]) try audioSession.setActive(true, options: []) } catch { print("Failed to activate audio session: \(error)") } action.fulfill() } Error Domain=NSOSStatusErrorDomain Code=561017449 "Session activation failed" UserInfo={NSLocalizedDescription=Session activation failed}
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Dec ’24
Swift iOS CallKit audio resource contention
I noticed the following behavior with CallKit when receiving a VolP push notification: When the app is in the foreground and a CallKit incoming call banner appears, pressing the answer button directly causes the speaker indicator in the CallKit interface to turn on. However, the audio is not actually activated (the iPhone's orange microphone indicator does not light up). In the same foreground scenario, if I expand the CallKit banner before answering the call, the speaker indicator does not turn on, but the orange microphone indicator does light up, and audio works as expected. When the app is in the background or not running, the incoming call banner works as expected: I can answer the call directly without expanding the banner, and the speaker does not turn on automatically. The orange microphone indicator lights up as it should. Why is there a difference in behavior between answering directly from the banner versus expanding it first when the app is in the foreground? Is there a way to ensure consistent audio activation behavior across these scenarios?
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Dec ’24
Live Caller ID Extension -
I am currently working on implementing the Live Caller ID Extension for my iOS app, and I understand that a backend server is required for this functionality. While I’ve gone through Apple’s documentation, the details on the backend setup are limited and not very clear for my backend team to implement it effectively. Could someone provide a more detailed explanation or sample implementation of the backend server required for this extension? Specifically, we are looking for: A clear understanding of the APIs and endpoints the backend needs to expose. Any authentication mechanisms required for communication with the extension. Data format (e.g., JSON structure) for requests and responses. Example code or additional resources, if available. Any help or guidance in understanding the exact backend requirements would be greatly appreciated.
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Nov ’24
I would like to know why I didn't receive a VoIP notification.
We have modified the program as we received in the previous(thread 764479) issue. Our program works very well and the notification problem has been almost solved in the test. Then, we tested it in the user's environment. At that time, one of the three iPhones stopped receiving notifications. After 10 minutes, VoIP notifications were received again. This device received PUSH notifications even when VoIP notifications did not come. We must explain to the user why this incident occurred. We would like to know if these three notifications were sent correctly to the device. Also, is there any other way for us to deal with this other than improving the network? [APNS LIST]Nov. 20th could not receive(failed) 15:06:13 5793987C-D1A4-811F-917F-87DD7F5083B3 15:07:09 667E0A2F-43B5-37FC-2F2A-45A6C27EFC34 15:19:31 1353DF78-519E-B1DC-82B7-8B890E59FE37 received(success) 15:04:09 19CC1937-533A-9AF4-9472-41C839E461D7 15:35:00 CD23AC57-6EC7-4523-941F-B103EDB4DEFB
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Nov ’24
Handle InSendMessageIntent in the app
Hi, I'm implementing InSendMessageIntent handling in our app. I can handle InSendMessageIntent through extension, but handling also includes business logic like authorisation status and some heavy operation which I can't expose from the main target. I tried to handle it in-app, but func application(_ application: UIApplication, handlerFor intent: INIntent) -> Any? didn't trigger. At the first glance the configuration looks correct - the InSendMessageIntent is added under INIntentsSupported and UIApplicationSupportsMultipleScenes is set to YES in info.plist. After that reply with message button disappeared from the incoming Voip callKit screen. So I had a question - Is this intent possible to be handled in-app?
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Nov ’24
Call Blocking and Identification Issue in iOS 18
When Call Blocking and Identification is enabled, information such as Caller Name, number and Call Identification Label is displayed correctly in the incoming call screen. But in Recents screen the call record is not displaying any name or number but instead displays only the Call Identification label that was passed in CXCallDirectoryProvider is displayed. Note: This issue is not observed when the call blocking and identification permission is not granted and the same code is working fine in iOS 17.x
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Dec ’24
Live Caller ID on iOS does not work - client requests not reaching backend
I'm reaching out to see if anyone else is experiencing issues with the Live Caller ID feature on iOS. We recently encountered a problem where the feature stopped working entirely. Here's a brief overview of the situation: We were monitoring test traffic on our backend and noticed everything came to a halt around 1:00 AM UTC on November 15th. After this time, any attempts to reach our backend through calls failed completely. I tested this across multiple devices running iOS 18.2 and iOS 18.0. I used both TestFlight builds and development builds via Xcode, which should communicate directly with our backend. I experienced the problem on our main application as well as a dedicated test app. To troubleshoot further, I even set up a local server on localhost and tried directing requests there, but the requests did not reach the local server when a call was received. Further debugging in Console.app revealed the following error: identity request returned error: Error Domain=com.apple.CipherML Code=400 "Error Domain=com.apple.CipherML Code=401 "Unable to request data by keywords batch: failed to fetch token issuer directory" However, when I manually tried to hit our server endpoint using curl, the request successfully reached the server: curl https://our_server/something hb_method=GET hb_uri=/something [Hummingbird] Request -- log on backend This suggests that while our backend is responsive, the requests from the iOS client side are simply not being initiated.
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It didn't get any notifications after changing the device token. (Voip, APNs)
I am developing the iOS application using PushKit and APNS. Some users didn't get any notifications after some events, such as updated iOS 18 or a new version from the App Store. After the event had changed device tokens (PushKit, APNS). When the app has launched, register the iOS system with PushKit and APN tokens and upload it to our server. Most of the time, the tokens didn't change. I was investigating the console log when making a call from another device or sending APN. But I didn't get any logs from it. Normally it is looking following apsd, callserviced, Springboard, delivering or launching the app when getting a voip push. The issue was solved after reinstalling the app. But it still occurred with users—about 1% of total.  How do I solve the issue without reinstalling the app?
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Nov ’24
Is there a way for a device to detect when VoIP Push has been blocked?
Hello, I am developing an application using VoIP Push and CallKit. I have a question: Starting with iOS 13, I understand that under the VoIP Push policy, if reportNewIncomingCall is not called continuously, the VoIP Push may be blocked. Is there a way to determine if the device has been blocked? I am curious whether PKPushRegistry itself is unable to receive pushes or if reportNewIncomingCall returns an error when it is blocked. If push notifications are not being received, what should I do to resume receiving them? Thank you.
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Nov ’24
CallKit breaks web based MediaStreams
We're integrating a web based group calling application within a native iOS application and finding that every time a CallKit session gets fully established the web based media streams break, rendering as gray with no audio. Up to iOS 18 we worked around it by not fulfilling the call start action but that's no longer an option as the audio stopped getting automatically redirected to the speakers. We would now need the CXProvider's didActivateAudioSession callback but that would break the video. The sample project loads up a simple webpage in a WKWebView which contains a video tag streaming the media from the device's camera. At the same time it sets up a new CallKit session by requesting and fulfilling a CXStartCallAction transaction. You will notice that the media doesn't render and, if you are to follow the warnings we left, you will find that not fulfilling the CXStartCallAction fixes it. Unfortunately that's not a workaround we can use as we need the CXProvider delegate to inform us about audio session changes so we can redirect the audio to the speaker (so the proximity sensor doesn't activate and locking the screen doesn't end the call) Any insights or workarounds would be greatly appreciated.
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Nov ’24
After updating iOS 18 CXCall is giving wrong values in hasConnected and hasEnded when user reject the call
Dear Apple team, I would like to report a problem that started after update my iPhone to iOS 18.0.1. When user receives a call and reject, CXCall is giving wrong values compared the previous version of iOS (minor of 18). In iOS 17.7, we received this values: hasConnected = false hasEnded = true iOS 18.0.1 we received 2 CXCall events: first event hasConnected = true hasEnded = false second event hasConnected = true hasEnded = true This behaviour is strange and not intuitive, and if we check the documentation, don`t make sense: A call is considered connected when both caller and callee can start communicating and A call is considered ended when the user disconnects or all other callers disconnect. Our code is very simple and use callObserver function to make the flow: public func callObserver(_ callObserver: CXCallObserver, callChanged call: CXCall) { if call.hasConnected, !call.hasEnded { //GoToViewControllerX } if call.hasEnded { //DoSomething } } With the behavior of iOS 18 the project will enter in first conditional and then will enter in second conditional. I need some help or some instruction because the intention ir only enter in first conditional if the call really happens.
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Oct ’24