The wallet App on a managed business ID is currently not able to store credit cards or flight tickets.
When can we expect to have this functionality? Is there a reason why it's not possible to store the cards at the moment?
Apple Business Manager
RSS for tagOffer custom apps to organizations. Manage your organization's devices, apps, and accounts.
Posts under Apple Business Manager tag
86 Posts
Sort by:
Post
Replies
Boosts
Views
Activity
Hi,
I would like to introduce you to the problem of my client, who is probably one of the first Apple Business Manger users in Poland.
The client created an ABM instance and verified it. He also created a second administrator account as recommended, and added the first device. The problem was that these accounts were accessed by one person who used Cyber Ark to save credentials. After saving the credentials for the administrator accounts, an error occurred with Cyber Ark and the passwords of these accounts were saved incorrectly. The customer has since lost access to the verified ABM instance with one device already added.
Can you advise me on what to do in this situation? Can https://iforgot.apple.com/ help in any way here?
Thanks a lot for all your help
Best Regards,
XVsorim
We noticed that Apple Login fails if we try to login with Managed Apple ID on iOS 17.2 & 17.3
This issue could have been introduced in iOS 17 but we did not have iOS 17.0 or 17.1 to validate this.
There are few prerequisites to this:
Should be a supervised device. It can be enrolled in ABM or ASM.
Apple ID should be Managed Apple ID
Device should have a passcode policy
Device should have “allowListedAppBundleIDs” added in the “com.apple.applicationaccess” payload
If either of the above conditions are not met, then the issue does not happen.
If the device is set up in the above way and we try to login with Managed Apple ID, then the login fails.
Please refer the recording at this link: https://drive.google.com/file/d/1XG17loAuH_GB1IyGdwD8txjkHZWqGeD1/view?usp=drive_link
We reproduced the issue three times and got the log files:
Issue occurred at: 21st March 2024 at 19:54:58 IST
a. Log file name: sysdiagnose_2024.03.21_19-55-26+0530_iPhone-OS_iPhone_21D50(07.54.58 pm).tar.gz
b. Link: https://drive.google.com/file/d/1nk-cQPrVEZrAUgVmrxPCsSRDd4aNF8eK/view?usp=drive_link
Issue occurred at: 21st March 2024 at 19:59:44 IST
a. Log file name: sysdiagnose_2024.03.21_20-00-02+0530_iPhone-OS_iPhone_21D50(07.59.44 pm).tar.gz
b. Link: https://drive.google.com/file/d/1VPcF77G2SK2c1rBK4S2GbLCAiQEeYPOB/view?usp=drive_link
Issue occurred at: 21st March 2024 at 20:03:27 IST
a. Log file name: sysdiagnose_2024.03.21_20-03-39+0530_iPhone-OS_iPhone_21D50(08.03.27 pm).tar.gz
b. Link: https://drive.google.com/file/d/1zlLLMd0ugJoiZtmpWlarREFDl1vjZoWP/view?usp=drive_link
During the above tests, this was the setup
Passcode Policy:
a. requireAlphanumeric: true
b. minLength: 13
c. allowSimple: false
allowListedAppBundleIDs: This can be anything but atleast one of them should be enabled. For example
a. com.apple.AppStore
b. com.apple.MobileAddressBook
c. com.apple.calculator
d. com.apple.camera
e. com.apple.DocumentsApp
f. com.apple.facetime
What results I expected: The user should be able to login without an issue
What results I actually saw: The user does not login
We also created a ticket in Feedback assistant in March but haven't received any response: FB13694721
The customer is trying to enroll macOS devices to Hexode via Apple Business Manager (without reset). Upon running the command sudo profiles renew -type enrollment, he received the below error.
Error: DEP enrollment failed: The cloud configuration server is unavailable. (MDMDeviceEnrollment:103)
Upon running the command sudo profiles show -type enrollment in Terminal, he received the following output.
Error fetching Device Enrollment configuration: (34006) Error Domain=MCCloudConfigurationErrorDomain Code=34006 "The cloud configuration server is unavailable." UserInfo={CloudConfigurationErrorType=CloudConfigurationFatalError, NSLocalizedDescription=The cloud configuration server is unavailable., NSUnderlyingError=0x6000012f0060 {Error Domain=com.apple.MobileActivation.ErrorDomain Code=-1 "Failed to create reference key." UserInfo={NSLocalizedDescription=Failed to create reference key., NSUnderlyingError=0x6000012f00c0 {Error Domain=com.apple.MobileActivation.ErrorDomain Code=-1 "Failed to create ref key." UserInfo={NSLocalizedDescription=Failed to create ref key., NSUnderlyingError=0x6000012f0150 {Error Domain=NSOSStatusErrorDomain Code=-25308 "failed to generate asymmetric keypair" (errKCInteractionNotAllowed / errSecInteractionNotAllowed: / Interaction is not allowed with the Security Server.) UserInfo=0x6000009f0440 (not displayed)}}}}}}
The device was assigned to the Hexnode server and listed in DEP devices in Hexnode. It seems to be an Intel device and we tried following troubleshooting steps. He said another user tried out the case and was encountering the same errors. He tried the following steps as part of troubleshooting.
Installed pending OS updates
Re-assigned device to Hexnode server
Cleared NVRAM/PRAM
Switched networks
Turned off firewall and proxies on the device
Re-assigned DEP configuration profile to devices
Re-configured DEP and APNs
Enrolling the device using the enrollment URL does work and he's able to deploy actions as well. He is willing to reset the device and check as well, but he has ~30 devices in ABM that are remote and in use. Since 2 devices encountered the case, he would like to know more about what happened.
Hello, I am having trouble distributing the internal app to the Apple Business Manager via the AppStore private distribution.
== Steps to reproduce ==
Create a new app on AppStore Connect
Set it as a private distribution and specify the organisation ID
Submit the build to the review
The app review is approved and "Ready to Distribute"
On the distribution tab, it says "This app was removed from sale from the App Store. Go to Pricing and Availability to add it back to the App Store."
Sign-in to the Apple Business Manager
Enable the custom app in the Apple Business Manager settings
Expected:
7-A. The app is listed under the Custom App
Observed:
7-B. There is no app listed under the Custom App section
== Questions ==
Is there any other steps for the successful private distribution?
Does the organisation receive any email from the App Store Connect to accept the private distirubion?
Is there any way to see the status of the custom app from the developer?
Is there any Apple support contact I can confirm the status of the app?
Thank you for your help in advance!
Im experiencing an error code 12026 when trying to install an app with iTunes Store ID 1163307568 and has tried various solutions but is still unable to install the app. Tried revoking the licenses and pushing the apps again but the error prompt persists.
We have also tried syncing VPP, checking the app license, and purchasing a mild surplus, but still getting the error.