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why does apple not respond to developer help?
tried two times to change developer account from individual to organisation. after each try, it takes many weeks - status stuck at "Pending". then without any notification, it becomes "Continue Migration" now if I click Continue Migration, it gets stuck at Pending for weeks. The cycle is non stop Called developer hotline, they say they don't entertain phone call, and only allow Request Callback Tried request callback, it says the number is not allowed for Request callback It would be better if the migration is canceled and set back to Individual, but I can't even do that. Does anyone know where or how I can get help at all ?
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Sep ’24
change account from individual to company too long time
I made a mistake to changing my developer account from individual to company. a month on, there's no response. suddenly the enrollment process disappears but in my account, I can still see "continue your enrollment". The page does not give me any option to cancel it. so I did continue enrollment. and now it is enrollment under process again what is causing this infinite loop ? how long should I wait ? I couldn't submit any app updates or new apps if I go to developer.apple.com/account,it shows "Your enrollment is being processed." if I go to appstoreconnect.apple.com, it shows "The Apple Developer Program License Agreement has been updated and needs to be reviewed. In order to update your existing apps and submit new apps, the Account Holder must review and accept the updated agreement by signing in to their account" if i Click account, i goes back to "Your enrollment is being processed." frustrating
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Jul ’24