Unfortunately my developer account got flagged for removal. Before my app was rejected 3 times, because it was not possible to view the content on iPad.
It's a social app and we blocked all VPNs, emulators and proxies. I assumed this happened therefore.
In the previous 2 months my app got rejected two times because of half-***** user-generated content that wasn't moderated fast enough.
In the appeal I wrote them, that we implemented AWS AI for content moderation, and that we deactivated all security features.
However, this was 9 days ago, and since then no answer. We are a 4 men startup with around 130.000 USD revenue. Biggest success of my life and 6 years of work.
The reason Apple states if violating section 3.2(f) of the Apple Developer Program License Agreement. In this paragraph there are basically all kind of general rules about not misleading people or apple reviewers.
What can I do now to get a faster answer or to safe my apple developer account?
Also: If an apple developer account got removed, does that mean you cannot transfer the app with all its reviews to another account?
Thanks
roman111
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I manage a dating app and people have to buy a premium membership to contact other members. Unfortunately we recently have some issues with scam and fraud. Those profiles buy a premium membership through Appstore and try to scam other users.
All of those paid memberships are refunded. So the scammers either found a way to trick Apple in always refunding the premium membership or they use stolen credit cards. All refunds we have come from the US.
Is there anything we can do about it from our side?
As soon as the transaction is marked as refunded, we stop giving scammers access to our community. We already implemented things like banning their devices, but it didn't help.
In order to make pricing changes to my app, I need to accept the newest apple developer license agreement.
It tells me first, I can find it in the agreements, tax, banking tab. But there it tells me I should login to the apple developer account. There I don't find anything neither.
Does anybody has a link for me?