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Code-Level Support expected response delay
Hello, I've open a Code-Level Support (Case ID: 758594633) on January 12, 2021 and have not received any feedback, as of January 16, 2021. Also: when notarizing my software, I was used to getting a mail notification from Apple. Now I can check the notarization status with the terminal but no mails at all. I have double checked all my mail contacts. Is it normal? Thanks for the help! Bruno
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722
Jan ’21
Unable to notarize a framework installer
Hello, I'm trying to notarize a framework updated to universal 2 architectures (x8664 arm64) with no success. The framework is signed with "Developer ID Application ..." The Installer is signed with "Developer ID Installer..." Notarizing: xcrun altool --notarize-app --primary-bundle-id "(bundle ID)" --username "(username)" --password "(password)" --file (installer path) Result: No errors uploading 'installer.pkg'. RequestUUID = (notarization ID) Checking notarization status: xcrun altool --notarization-info (notarization ID) --username "(username)" --password "(password)" Result: Status: invalid Status Code: 2 Status Message: Package Invalid spctl --assess -v --type install (installer path) Result: installer.pkg: rejected source=Unnotarized Developer ID Previous version (i386 x8664) of the framework installer was notarized with no problems. However, trying to re-notarize a fresh build of the previous version fails with the same status. Some ideas? Thank you :) Bruno
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1.1k
Jan ’21
Problems with Roland Cloud Manager
I'm the developer of a small utility for Mac called "MusicDeviceHost". https://apps.apple.com/us/app/musicdevicehost/id1261046263?mt=12 As the name suggests, it is a host application for audio units (music device components). See also "Using Sound Canvas VA with QMidi": https://youtu.be/F9C4BiBR A problem occurs while trying to authorize the "Sound Canvas VA" component, Roland Cloud Manager (v3.0.3) returns the following error: “Authorization Error - RM Service not connected Error Connecting to Roland Cloud Manager Service” I guess the error is caused by some permission denied to the sandboxed application version. The NOT sandboxed version of MDH actually works flawlessly. I am using the following entitlements: com.apple.security.app-sandbox com.apple.security.network.client So connecting to the service should work, because "com.apple.security.network.client" is enabled. At Roland, they say: "Cloud Manager isn't supported in a sandboxed environment." But as far as I can see, MainStage and other sandboxed apps works fine... So what is the right answer? Is there someone out there with the same issue? Thanks for helping :)
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2.1k
Sep ’23