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Reply to App Preview upload stuck at this file has been uploaded and is processing
I had the same issue. I used Shotcut and handbrake to make sure the video met all the requirements but still ran into this problem. I did upload from a mac mini and was using Safari. I had left it like that and was able to submit to Apple but the videos don't appear on the app store page. So I tried again to make sure I could play the videos before I submitted. Unfortunately the only way I got it to work was to upload and remove multiple times until it worked. Felt like hours. I know this isn't the solution anyone is looking for but I thought it was worth mentioning that it does eventually work. I did leave the video for the iPhone 6.5" uploaded in a similar state over a weekend and was working afterwards. Once they worked I was able to preview the video and play them on the website before submitting to Apple.
Mar ’24