I recognize I didn’t fill correctly the information on the banking setup page, but the number of the account that Apple is showing on my financial reports does not correspond to any account I have.
What I did wrong was typing the account of the intermediary bank account instead of my local account. But still, that number is different from the account that App Store Connect says the money went.
I contacted iTunes Finance Support and they sent me all the details about the transfer and the IBAN code is correct.
So how come Apple managed to get my IBAN right, but the account number in App Store Connect is wrong?
Like I said, I entered the number of the intermediary bank in the US instead of my local account, that is very different from the number that is showing in App Store Connect.
Where did they take that number from ??!!
RafaelBitencourt
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I have a very frustrating situation with my developer account, according to App Store Connect's Payments and Financial Reports section, I have an amount marked as paid since December 2, but It's already December 13 and the money hasn't yet been credited to my account. I tried contacting the bank I chose for receiving the payments and they won't take any further steps in giving me support without evidence that the transaction was made to my account, which sounds reasonable for obvious reasons.
Well, I don't know if it's a problem on the Apple side or the bank side, from Apple, all I get are automatically generated emails, I still wasn't able to speak to a human that could help me with this issue.
Please if you know any phone number, email, or some part of the App Store Connect that I may not be aware of, please share...
This is already causing me a lot of stress and anxiety. It's so frustrating when you have a problem like this and there's no one on both sides who can give you an answer about what is going on. 😥😥
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