Hi, I need to hear about your past experiences with the "Code Level Support" or TSI. My previous two support requests (about System Extension development ) have been silently ignored. Is there a way to track the status? Should I receive a ticket ID in response to a request? How long should I wait before I see the actual status of the case?

Hi, I have a PCI DriverKit System Extension project that our team has tested, and the entitlements are not a problem. Once we decided to place the project to the Apple Store the review team requested to add "App Sandbox" entitlement to the project. Then I added the entitlement manually to the ".entitlements" file ( I couldn't do that using the Xcode add entitlement section because since it is a driverkit project, the "App sandbox" is not visible in the entitlements page ) and re-packaged the project for distribution. Later on, I saw that the entitlement was removed during the packaging process. I also tried to add that using the "build settings" page in Xcode (the signing section ), but I had no luck. I feel like I'm being misled by the review team. Do you know if the "App sandbox" entitlement is applicable to a DriverKit project ?