Our users faced the problem with App Clips usage, and some of them can't use this experience due to the next problem: There is a billing problem with a Previous Purchase View and correct the problem in your billing info. If you cancel , you may not be able to buy until this billing issue has been resolved. When some of our users tried to open App Clips card, they were getting billing problem popup, but at the same time they could download app from App Store without any problem. This popup blocks any possibilities for further actions with App Clips. Moreover, all information are correct and right. What we discover in one iPhone, is that it has pending payment for iCloud storage, but don't charge. But any possibilities to fix this user don't have. How can we fix it? Ask you for help :(