23 Replies
      Latest reply: Oct 11, 2015 8:47 PM by nnj4x4trails RSS
      joel k Level 1 Level 1 (0 points)

        As mentioned below by AppleFanBoy1982:

         

        This is a known issue with apple.  Here is the workaround: https://support.apple.com/en-us/HT205222

         

         

         

        Origional post:

         

        I updated to the beta 5 this evening, but have lost the ability to use Cellular data.  This happens both with an over-the-air upgrade and a clean restore.

         

        Am running on an iPhone 5C (Model A1456, A1532) using the Petro Canada network (Rogers reseller) in Canada.
        APN name: internet.com

        User Name: wapuser1

         

        Please note this worked all previous betas and iOS 8.4

        • Re: Loss of Cellular Data Connection in iOS 9 beta 5
          De4dngone Level 1 Level 1 (0 points)

          Anyone have a fix for the culluar data issue. Mine 5s  and 5c both unable to connect to cellular data since last update. Tried resetting and reinstalling data settings turned off data and back on wifi assist on and off 4g to 3G nothing works

          • Re: Loss of Cellular Data Connection in iOS 9 beta 5
            alvaro_rg Level 1 Level 1 (0 points)

            Same issue here. I've tried all theI've already have reported the bug.

            • Re: Loss of Cellular Data Connection in iOS 9 beta 5
              Ry_ Level 1 Level 1 (0 points)

              Hi All,

               

              Everyone experiencing this, is your provider an MVNO (network operating on another network)?

              And do you use a configuration profile to have the correct mobile (cellular) data settings?

               

              I have this issue too, and can't get data to work.

               

              On Beta 4, commcenter was running at 80+ CPU usage constantly, and my battery lasted 2 hours.

              Beta 5, instantly have no data.

               

              I think it may be an issue with MVNOs that may not be an official iPhone carrier partner. The custom APN settings seem to be getting ignored.

               

              I've tried the reset network settings. I've tried with and without the configuration profile (the network this MVNO is on, disables the abillity to manually enter APN settings so a config profile is needed).

              I've installed Beta 5 as a fresh install, and still no luck, so it's not a bad setting left behind on my phone.

               

               

              Edited to add a link to my original post:

              https://forums.developer.apple.com/thread/13529

                • Re: Loss of Cellular Data Connection in iOS 9 beta 5
                  alvaro_rg Level 1 Level 1 (0 points)

                  Yes. That's exactly my case. MVNO with custom APN settings. Also tried everything and still not working.

                    • Re: Loss of Cellular Data Connection in iOS 9 beta 5
                      Enz0 Level 1 Level 1 (10 points)

                      I have made and installed a custom APN profile for my MVNO and cellular data connection is working again now.

                      You can make a custom APN profile by editing this one.

                      http://techlog.iij.ad.jp/sp/miolte/iijmio-cellular2.mobileconfig

                      The most important settings are between row 13 to 36.

                        • Re: Loss of Cellular Data Connection in iOS 9 beta 5
                          codyshuttleworth Level 1 Level 1 (0 points)

                          The custom APN profile fixed my cellular connection issue. Perfect result, thanks a lot!

                          • Re: Loss of Cellular Data Connection in iOS 9 beta 5
                            alvaro_rg Level 1 Level 1 (0 points)

                            Thank you! It fixed my connection issue too

                            • Re: Loss of Cellular Data Connection in iOS 9 beta 5
                              Jbp74 Level 1 Level 1 (0 points)

                              Thanks a lot. It fixe my data connection too.

                              • Re: Loss of Cellular Data Connection in iOS 9 beta 5
                                clems Level 1 Level 1 (0 points)

                                can someone teach me, how to edit this custom APN profile and how to install?

                                would be awesome!

                                • Re: Loss of Cellular Data Connection in iOS 9 beta 5
                                  toshir8 Level 1 Level 1 (0 points)

                                  Thank you Enz0.

                                  It Worked!

                                  • Re: Loss of Cellular Data Connection in iOS 9 beta 5
                                    joel k Level 1 Level 1 (0 points)

                                    Thanks for the help

                                     

                                    For anyone else on a Rogers MVNO, here is what I used in the mobileconfig (Petro Canada Mobility)

                                     

                                    <?xml version="1.0" encoding="UTF-8"?>
                                    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
                                    <plist version="1.0">
                                      <dict>
                                      <key>ConsentText</key>
                                      <dict>
                                      <key>default</key>
                                      <string>APN構成プロファイル (Cellular Payload・パラメータ追加版)は実験的に提供するものです。プロファイルが期待通りに動作するか、副作用は無いかについて、十分な確認は取れていません。問題が発生した際にご自身で対応できる方以外はご利用を避けてください。</string>
                                      </dict>
                                      <key>PayloadContent</key>
                                      <array>
                                      <dict>
                                      <key>AttachAPN</key>
                                      <dict>
                                      <key>Name</key>
                                      <string>rogers-core-appl1.apn</string>
                                      <key>AuthenticationType</key>
                                      <string>CHAP</string>
                                      <key>Username</key>
                                      <string>default</string>
                                      <key>Password</key>
                                      <string></string>
                                      </dict>
                                      <key>APNs</key>
                                      <array>
                                      <dict>
                                      <key>Name</key>
                                      <string>rogers-core-appl1.apn</string>
                                      <key>AuthenticationType</key>
                                      <string>CHAP</string>
                                      <key>Username</key>
                                      <string>default</string>
                                      <key>Password</key>
                                      <string></string>
                                      </dict>
                                      </array>
                                      <key>PayloadDescription</key>
                                      <string>Provides customization of carrier Access Point Name.</string>
                                      <key>PayloadDisplayName</key>
                                      <string>Advanced Settings</string>
                                      <key>PayloadIdentifier</key>
                                      <string>jp.iijmio.cellular</string>
                                      <key>PayloadOrganization</key>
                                      <string>IIJmio</string>
                                      <key>PayloadType</key>
                                      <string>com.apple.cellular</string>
                                      <key>PayloadUUID</key>
                                      <string>6B08253E-D5BB-4FC4-A5CD-825FB965B5AA</string>
                                      <key>PayloadVersion</key>
                                      <integer>1</integer>
                                      </dict>
                                      </array>
                                      <key>PayloadDescription</key>
                                      <string>(Cellular) IIJmio高速モバイル/D APN設定プロファイル</string>
                                      <key>PayloadDisplayName</key>
                                      <string>(Cellular) IIJmio高速モバイル/D</string>
                                      <key>PayloadIdentifier</key>
                                      <string>jp.iijmio</string>
                                      <key>PayloadOrganization</key>
                                      <string>IIJmio</string>
                                      <key>PayloadType</key>
                                      <string>Configuration</string>
                                      <key>PayloadUUID</key>
                                      <string>560EB0FF-BE89-46C7-8DC9-6CA77E1A4453</string>
                                      <key>PayloadVersion</key>
                                      <integer>1</integer>
                                      </dict>
                                    </plist>
                                    
                              • Re: Loss of Cellular Data Connection in iOS 9 beta 5
                                Kimasoft Level 1 Level 1 (0 points)

                                Has the problem been solved in GM?

                                  • Re: Loss of Cellular Data Connection in iOS 9 beta 5
                                    eykaus Level 1 Level 1 (0 points)

                                    Still not fixed....

                                     

                                    tested in MVNO Tuenti MX

                                    iOS 9.1 Beta / iOS 9 GM

                                    iPhone 6+

                                     

                                     

                                    But with the Enz0's mobile Config Modified, Works Again.!

                                     

                                     

                                    Thanks

                                      • Re: Loss of Cellular Data Connection in iOS 9 beta 5
                                        klackson72 Level 1 Level 1 (0 points)

                                        Any help with an ATT/Cingluar issue.  I have created the following config file:

                                         

                                        <?xml version="1.0" encoding="UTF-8"?>
                                        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
                                        <plist version="1.0">
                                        <dict>
                                          <key>ConsentText</key>
                                          <dict>
                                          <key>default</key>
                                          <string>APN</string>
                                          </dict>
                                                <key>PayloadContent</key>
                                                <array>
                                                    <dict>
                                                               <key>AttachAPN</key>
                                                               <dict>
                                                                  <key>Name</key>
                                                                  <string>CingularAPN</string>
                                                                  <key>AuthenticationType</key>
                                                                  <string>CHAP</string>
                                                                  <key>Username</key>
                                                                  <string></string>
                                                                  <key>Password</key>
                                                                  <string></string>
                                                                </dict>
                                                                <key>APNs</key>
                                                                <array>
                                                                    <dict>
                                                                        <key>Name</key>
                                                                        <string>wap.cingular</string>
                                                                        <key>AuthenticationType</key>
                                                                        <string>CHAP</string>
                                                                        <key>Username</key>
                                                                        <string></string>
                                                                        <key>Password</key>
                                                                        <string></string>
                                                                    </dict>
                                                                </array>
                                                        <key>PayloadDescription</key>
                                                        <string>Provides customization of carrier Access Point Name.</string>
                                                        <key>PayloadDisplayName</key>
                                                        <string>Advanced Settings</string>
                                                        <key>PayloadIdentifier</key>
                                                        <string>Cingular</string>
                                                        <key>PayloadOrganization</key>
                                                        <string>Cingular</string>
                                                        <key>PayloadType</key>
                                                        <string>com.apple.cellular</string>
                                                        <key>PayloadUUID</key>
                                                        <string>6B08253E-D5BB-4FC4-A5CD-825FB965B5AA</string>
                                                        <key>PayloadVersion</key>
                                                        <integer>1</integer>
                                                    </dict>
                                                </array>
                                                <key>PayloadDescription</key>
                                                <string>Cingular APN</string>
                                                <key>PayloadDisplayName</key>
                                                <string>Cingular APN</string>
                                                <key>PayloadIdentifier</key>
                                                <string>cingular</string>
                                                <key>PayloadOrganization</key>
                                                <string>My Org</string>
                                                <key>PayloadType</key>
                                                <string>Configuration</string>
                                                <key>PayloadUUID</key>
                                                <string>560EB0FF-BE89-46C7-8DC9-6CA77E1A4453</string>
                                                <key>PayloadVersion</key>
                                                <integer>1</integer>
                                        </dict>
                                        </plist>
                                        
                                          • Re: Loss of Cellular Data Connection in iOS 9 beta 5
                                            gcloer Level 1 Level 1 (0 points)

                                            Here's my working config for H2O:

                                             

                                            
                                            <?xml version="1.0" encoding="UTF-8"?>
                                            <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
                                            <plist version="1.0">
                                            <dict>
                                              <key>ConsentText</key>
                                              <dict>
                                              <key>default</key>
                                              <string>APN</string>
                                              </dict>
                                                    <key>PayloadContent</key>
                                                    <array>
                                                        <dict>
                                                                   <key>AttachAPN</key>
                                                                   <dict>
                                                                      <key>Name</key>
                                                                      <string>att.mvno</string>
                                                                      <key>AuthenticationType</key>
                                                                      <string>CHAP</string>
                                                                      <key>Username</key>
                                                                      <string></string>
                                                                      <key>Password</key>
                                                                      <string></string>
                                                                    </dict>
                                                                    <key>APNs</key>
                                                                    <array>
                                                                        <dict>
                                                                            <key>Name</key>
                                                                            <string>att.mvno</string>
                                                                            <key>AuthenticationType</key>
                                                                            <string>CHAP</string>
                                                                            <key>Username</key>
                                                                            <string></string>
                                                                            <key>Password</key>
                                                                            <string></string>
                                                                        </dict>
                                                                    </array>
                                                            <key>PayloadDescription</key>
                                                            <string>Provides customization of carrier Access Point Name.</string>
                                                            <key>PayloadDisplayName</key>
                                                            <string>Advanced Settings</string>
                                                            <key>PayloadIdentifier</key>
                                                            <string>H2O</string>
                                                            <key>PayloadOrganization</key>
                                                            <string>Cingular</string>
                                                            <key>PayloadType</key>
                                                            <string>com.apple.cellular</string>
                                                            <key>PayloadUUID</key>
                                                            <string>6B08253E-D5BB-4FC4-A5CD-825FB965B5AA</string>
                                                            <key>PayloadVersion</key>
                                                            <integer>1</integer>
                                                        </dict>
                                                    </array>
                                                    <key>PayloadDescription</key>
                                                    <string>H2O APN</string>
                                                    <key>PayloadDisplayName</key>
                                                    <string>H2O APN</string>
                                                    <key>PayloadIdentifier</key>
                                                    <string>att.mvno</string>
                                                    <key>PayloadOrganization</key>
                                                    <string>My Org</string>
                                                    <key>PayloadType</key>
                                                    <string>Configuration</string>
                                                    <key>PayloadUUID</key>
                                                    <string>560EB0FF-BE89-46C7-8DC9-6CA77E1A4453</string>
                                                    <key>PayloadVersion</key>
                                                    <integer>1</integer>
                                            </dict>
                                            </plist>
                                            
                                            
                                      • Re: Loss of Cellular Data Connection in iOS 9
                                        davebaum1 Level 1 Level 1 (0 points)

                                        I've attempted to use the article at https://support.apple.com/en-us/HT205222 to replace my existing Verizon Static APN but have not had any luck. I know I'm doing something wrong. If I attached my current APN that stopped working, would someone edit it so that it works again? I've got several iOS 9 tablets in the field that use static IP's from Verizon and they have all lost network connection (except on Wi-Fi).

                                         

                                        Thanks for any suggenstions.

                                         

                                        Here's the link to the mobile config file.

                                        • Re: Loss of Cellular Data Connection in iOS 9 beta 5
                                          Max108 Level 8 Level 8 (5,780 points)

                                          This has now been properly fixed in the iOS 9.0.1 update.

                                           

                                          -Max

                                            • Re: Loss of Cellular Data Connection in iOS 9
                                              nnj4x4trails Level 1 Level 1 (0 points)

                                              I had this same problem after going from iphone 4 to a new 5S on Verizon.

                                               

                                              I had good cellular data only after doing factory resets, but would lose it as soon as I restored from my old backup.  I don't have a way to create/modify APN settings in either ios 8.x or 9.x

                                               

                                              I found this worked:

                                               

                                                 Get connected via wifi, then open a web browser.

                                               

                                                 Go to: unlockit.co.nz.  (I had my doubts, but saw other references to this working and at    worst could just reset the phone again)

                                               

                                                 Click on the bottom middle button that says 'Create APN'.

                                               

                                                 Choose your provider from the dropdown.

                                               

                                                 Click "Install".  You will now have cellular data back.

                                               

                                               

                                              What it does is create a "cellullar profile" you can find under "Settings>General".  I don't know what it does really, and contacted Apple for explanation. They said it is a carrier setting, so i will be following up with Verizon ASAP tomorrow (Monday) to make sure it is legit, but at least this gives me my data back, and shows an actual issue to pursue, whether or not this is the CORRECT fix for it.