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System Preferences Profile not working in latest macOS (Ventura)
https://developer.apple.com/documentation/devicemanagement/systempreferences The Above documentation of "System Preferences" says deprecated. I assume that some of the panes are not working in latest OS due to this deprecation. My query is , Is there any other alternative to Disable or Enabled Preference Panes which was attained by SystemPreferences Payload. I couldn't find any. Is it entirely stopped and in latest OS's ,it wont allowed to restrict those panes?
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623
Jun ’24
Single Sign-on Extensions, Safari, SafariViewService and Gating Access to Managed Apps
While it's clear that SSO Extensions can be limited to managed applications, it's not necessarily clear how to handle the scenario where a managed application is generating a SafariViewService web view to handle authentication of an account within that managed application. The SSO Extension sees SafariViewService as an unmanaged destination in User Enrolled devices, which means we can't warrant that it's coming from a managed app in the work APFS container. Is it possible to, in User Enrolled MDM Scenarios, understand where a Safari process came from (i.e., a Managed App) or a SafariViewService process came from, for the purposes of ascribing management status to the authorization request?
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438
Jun ’24
Clear Activation Lock on Unmanaged Apple Business Manager Devices
Hi, We have our devices listed in Apple Business Manager but they are not enrolled in MDM. Some of the devices are locked in Activation Lock screen as employees logged in with their personal account . Since devices are company owned and already available in ABM is there any way to remove activation lock easily without providing proof of purchase to apple? In order to prevent devices getting into activation lock in future the only way is to Enroll the device in a MDM? Are there anyways to bypass activation lock if we are not using MDM
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735
May ’24
App Managed Configuration in Declarative Management
Hello, We've been playing the app managed configuration with DDM recently and there is a few thing that we might be missing. We're trying to replace our existing feature of app installation using the Install Command with DDM. Everything seems to be working as expected but we're having an hard time understanding how to keep an app installed with the ManifestUrl (custom IPA) updated on the device as well as custom apps deployed through Custom Apps with ABM. We used to send new install command when a new version was released (either with manifest or custom apps) and this will trigger a new app install over the existing app keeping data and updating the app. We however, cannot figure how to do this with App Managed Configuration with DDM. If we replace the configuration declaration (and therefore changed the declaration Identifier), the app will be uninstalled and then reinstalled again (but not all the time). In that case app data is lost as this is a fresh install of the app. Is there a way to reinstall over an existing app an updated version of an app available through Manifest or with custom apps ? The same question would apply to any apps unless I'm mistaken, how do we force apps to be updated? Thanks for your help, Jeremy
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629
May ’24
ACME Managed Device attestation - Unsupported URL error for certifcate URL in finalize Order step
I'm trying to implement managed device attestation, I have written server code in Go. So far, I have been able to implement all the steps except finalizing order by sending the Certificate url in the json response from where the client can download the certificate. ACME request flow failed at step 8: Error Domain=NSURLErrorDomain Code=-1002 "unsupported URL" UserInfo={NSLocalizedDescription=unsupported URL, NSErrorFailingURLStringKey=} For server, I am using localhost with https. The URL in "certificate" field of json response is working in browser/postman. I am not able to figure out what is the exact the cause of this error. As there is no FailingURLStringKey I suspect there might be some issue with key in the json response. Can anyone point me to the correct direction to figure out what is the issue?
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577
May ’24
FileVaultPRK.dat is missing from /var/db directory
From MDM server, we push a DiskEncryption profile to enable FileVault and chosen Personal as the recovery type. Once the profile lands on the system, we execute the command fdesetup changerecovery which prompts the user to complete the authentication. Then a file named FileVaultPRK.dat is getting created in /var/db directory. Though the file presents in most of the devices after certain time, we noticed that the file FileVaultPRK.dat got removed in few devices. We would like to know on what basis the file would get deleted from the macOS device? (except removing the DiskEncryption profile.) Thank you in advance.
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517
May ’24
How much does it cost to develop an app like amazon ?
I’ like to develop an online marketplace and service provider iOS app similar to the amazon for my startup company. I need standard functions like email registration, user profile, listings etc. And special functions like: location tracking, map, booking system, embedded messenger for the host and customers, internet surveillance camera and rating system, payment system. I have two questions: How much does it cost? Is it possible to develop it by myself and how long?(no programming background) Regards Sam [Edited by Moderator]
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817
May ’24
Clarification on the Get Server Supported Declarations endpoint
In Declarative Device Management there is the Get Server Supported Declarations endpoint that is sent via an MDM Check-In request. Is this supposed to return all of the declarations supported by the server, or only the ones that are intended for the device making the request? This seems like a bad choice of naming for that endpoint and, if my assumption is correct it should be named more along the lines of "Get Device Declarations" Or am I fundamentally misunderstanding DDM and our server should be sending all declarations we have to the device and the device controls them via activations? This seems counter to the pitch around scalability and performance improvements that DDM offers if we have to send literally everything to the device even if it's known to not be needed, and similarly if the device doesn't support it but the server does then obviously(?) the server shouldn't send it to the device.
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761
May ’24
DEP MDM Enrollment iOS/macOS
I can enroll iOS and macOS devices with success when DEP is not used (OTA). With DEP, I can enroll iOS devices but not macOS devices. In this case, the process fails when the activation profile is received, because the system cannot decrypt the returned payload. Note that I sign the payload using the server certificate (trusted as the anchored certs are defined accordingly) and I encrypt the payload using the device identity certificate. This identity certificate was obtained when the device reached the enrollment URL (used to sign the inbound payload). From the console logs, it seems that the device cannot find the aforementioned certificate using the issuer and serial number, which is surprising because this should be the device identity certificate. I currently use PKCS7 openssl 3 API. I am wondering if I should switch for the CMS functions since it provides a way to define the certificate using it's key identifier rather than the issuer and serial number. I'm also wondering if certificates are missing in the chain. Any help would be greatly appreciated.
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609
May ’24
System Preferences MDM for macOS 14 WWDC2023
On WWDC 2023 Apple announced this: https://developer.apple.com/videos/play/wwdc2023/10040/?time=648 And as you can see and hear, they are saying: "In the past, entire System Preference panes were hidden to fulfill this requirement. With the introduction of System Settings, we were able to implement a granular management approach. Instead of hiding entire panes, the administrator can restrict modifications of a specific setting which now shows a label about its management state." But where Apple Developer documentation can I find the payload for this? The only thing I was abble to find is https://developer.apple.com/documentation/devicemanagement/systempreferences which is DEPRECEATED for 13.0 macOS.
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569
May ’24
macOS 11 Issues With Automatic Assessment Configuration
Hi, We have a secure browser app using AAC for e-assessments and have observed issues when candidates use it on macs running macOS 11. If disconnected, users cannot reconnect when AAC is on and sometimes have to do a hard reboot. Others say they cannot even install the app or the app won't run. These issues seem to be only happening specifically with macOS 11, no problems observed so far with other macOS versions. Any insights would be greatly appreciated. Thanks
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524
Apr ’24
Does everyone wait for weeks for their Apple Developer Support?
Hello everyone! The first time I needed Apple Support I had to wait 2 weeks. I wrote now 5 days ago to change my entity type from Individual to Company and I am afraid I am going to wait weeks or months for such a thing to happen. I wrote countless support emails asking for an update on my case number 102275785042, but I am receiving only the confirmation email that is lying that it takes 48 to respond. I have wrote my first app but I am stuck on this and everything is going to be for nothing because my client is leaving me. Taking in account that I don’t have an option to call, what can I do to get an answer from Apple? I am in Romania. If I get a phone number of a country that they really do offer support, will I be able to call, or have the issue addressed? I am getting desperate
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598
Apr ’24
Apple Push Certificate Portal page not working
Hi everyone. I've been trying to set up my Macs in Intune. One of the key requirements is to create a push certificate for my environment. I can get past the upload page on the Apple Push Certificate Portal. Once I click the upload button on the web page after choosing my CSR file, I get this the page on the CSR file "The page you’re looking for can’t be found". I get the same message every time I refresh or log back into the page doing these steps. I don't know what to do. Would anyone have any advice on this? Or is this solely an Apple problem? Just if it's of any relevance, I am in Australia.
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927
Apr ’24
Behavior when a non-empty response is returned for the DDM status report
I have a question. When the DDM status report is sent from a DDM device, normally an empty response is returned. However, if we return a non-empty response that includes an arbitrary string, the device sends us the declaration-items request. Is this behavior correct? device| --status reort--------> |server device| <------a non-empry----- |server device| --declaration-items---> |server. Is this behavior correct?
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571
Apr ’24
VPN configuration profile ApplicationExceptions key?
Hi! Notice for the VPN of type "Always On", this site indicates a ApplicationExceptions key. But on the configuration manual it's not found. I'm trying to indicate a couple apps that should be able to bypass the always on vpn, but it doesn't seem to work. Any ideas? THanks appears here: https://developer.apple.com/documentation/devicemanagement/vpn/alwayson/applicationexceptionelement not here: https://developer.apple.com/business/documentation/Configuration-Profile-Reference.pdf
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499
Apr ’24
How to Exempt iOS native Translate APP in Microsoft Intune Policy
I'm the IT Admin in my company. We use Microsoft Intune, which is a Mobile Device Management tool, to manage our devices and apps. I created an app protection policy, restricting the data can only be shared between the allowed apps. For example, if our user want to copy the content in Outlook for iOS to WeChat or personal memo, the action will be blocked. However, may be it's too strict, here is the scenario that we need to hadle: A user selected the content in the Outlook for iOS mail, and wanted to use the "translate" function to do translation. Before the app protection policy was deployed, he can do the translation successfully. And now, it's blocked. Therefore, we need to find a way to exempt the app "Translate" so that users can do the translation successfully. We put the value "com.apple.Translate"(this is a package ID listed in the official document of Apple) to the exemption, but it's not working. May I know what is the correct "value" for the iOS native Translate APP? I need to put this value to our app protection policy to exempt Translate app. Thank you so much.
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925
Apr ’24
How to configurable endpoint security message deadline value by which app should respond?
As enterprise endpoint security/data loss prevention application, we need to detect data which is being transferred out of the enterprise context from their MacOS filesystem through applications like Cloud Sync or Email. Depending on the file content, type and size, we require some time for scanning the content being sent. This can range from milli seconds to few minutes for very large contents. But the Endpoint Security message has to be responded within the provided message deadline else application will be killed. This deadline is reducing with every macos release and its now only 15 seconds on macos sonoma which is blocking our use case of completing the scan before responding. We may scan it before but it imposes challenges of the data being modified before actual sent. So, we have to scan it on the fly and cant rely solely on the previous scans. Is there any way an Enterprise can customize this deadline value depending on the ES message and scanning application may be through MDM setting?
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783
Mar ’24