Hi there, I am trying to create an IPsec policy for remote access for iOS devices. Is the full updated list with all the settings, which are supported? I could only find this article: https://support.apple.com/de-de/guide/deployment/depdf31db478/web But I am sure it's not updated: Authentication Algorithms: HMAC-MD5 or HMAC-SHA1. Same for DH Groups 2-5

We've been waiting almost 3 years for Business Essentials to be available in Canada. Does anyone know the timeline for releases outside of the US?

Hello everybody, We are trying to configure Device APN settings by sending IOS device configuration profiles through OTA. Please refer below url for details which we are following : https://developer.apple.com/library/archive/documentation/NetworkingInternet/Conceptual/iPhoneOTAConfiguration/Introduction/Introduction.html#//apple_ref/doc/uid/TP40009505 We’ve encountered an issue where the APN (Access Point Name) settings are not populating correctly on iOS devices, even though we are sending the configuration via our Device Management Center (DMC) and the configuration message is being pushed correctly over the air (OTA). Path to the APN fields: Settings > Mobile > Mobile Data Network > APN Tested iOS version: 17.3, 17.5, 18.2, 18.3 Configuration message received: Configuration message installed: APN fields are empty: Could you give us any suggestions ? Thank you very much.

Hi, I'm glad to hear that the service discovery process is improved on iOS/iPadOS 18.2 mentioned here. https://support.apple.com/en-ca/guide/deployment/dep4d9e9cd26/1/web/1.0 I tried it on my development MDM server. Set default MDM for iPad to my development MDM server on Apple Business Manager. Call the new API https://developer.apple.com/documentation/devicemanagement/account_driven_enrollment_profile and 200 OK is returned However the service discovery fails with the following error. Invalid well-known response for https://{my email's comain name}/.well-known/com.apple.remotemanagement?user-identifier={my email}&model-family=iPad: <NSHTTPURLResponse: 0x300a9f420> Invalid well-known response for https://axm-servicediscovery.apple.com/mdmBaseURL?user-identifier={my email}&model-family=iPad: <NSHTTPURLResponse: 0x3009047a0> It seems fallback process to https://axm-servicediscovery.apple.com/mdmBaseURL actually works but it returns 404 Not Found error. How can we use this awesome feature? Thank you :)

We have noticed that if we apply forceDelayedSoftwareUpdates in Restrictions profile, it causes ScheduleOSUpdates to fail or go into an invalid state. For example: On my iOS device, we have set the forceDelayedSoftwareUpdates to 90 days which removed the latest iOS update iOS 18.2 from the Software Updates section on the device. Post this, if I schedule an update for iOS 18.2 using ScheduleOSUpdateCommand, it fails to download. If I schedule the same without forceDelayedSoftwareUpdates, the update works as expected. Please help what could be the reason for this behavior as forceDelayedSoftwareUpdates should not block ScheduleOSUpdates.

Main Issue We are experiencing an issue where iOS devices become unresponsive when attempting to shutdown or reboot from the lock screen while locked into Single App Mode via MDM or Apple Configurator. Steps to Reproduce: Start any iOS device. Use Apple Configurator or an MDM solution to enable Single App Mode. Wait for the device to lock into the specified app. Lock the device so that it goes to the lock screen. Hold the Power button and Volume Up button until the shutdown/emergency screen appears. At this point, the device becomes unresponsive. After approximately 30 seconds, the message "Guided Access app unavailable. Please contact your administrator" appears. The device is now frozen, and the only way to recover is to force restart it using Apple's forced restart method (Apple Support Link). Additional Issue: Additionally, we observe that when using an app in Single App Mode, attempting to reboot the device and canceling the reboot prevents any subsequent reboot attempts until a force restart is performed. Steps to Reproduce This Behavior: Lock the iOS device into Single App Mode. Use the app normally. Attempt to shut down the device by holding the Power and Volume Up buttons. The shutdown/emergency screen appears as expected. Cancel the shutdown by tapping "Cancel." The device returns to the lock screen. Swipe up to return to the app. Attempt to shut down the device again using the same method. Nothing happens—the shutdown screen no longer appears. The only way to reboot the device now is through a forced restart. This appears to be a bug in Single App Mode behavior, potentially related to Guided Access restrictions. Has anyone else encountered this issue? Is this the right place to report this issue? or should I report it elsewhere? I have more videos and material showing how to reproduce this issue if needed.

The security configuration updates have been enforced through automatic update policy enabled through an MDM policy. However our end users would like to know when these updates are triggered by the device and installed successfully. We can see on a few devices that even though the automatic updates are enabled there are many devices with config updates pending. Also is there a way to manually install these config updates as the end user cannot see these updates listed in the software update section.

Hello Apple Community, We are integrating Apple Tap to Pay into our Point of Sale (POS) application. Our organization manages a fleet of supervised iPhones using Apple Business Manager (ABM) and Mobile Device Management (MDM) to onboard devices with preferred settings and automatically install our POS app via MDM-assigned licenses, then our OPS team installs our devices at merchant location and trains their staff on how to operate our service. So far, we have avoided using Apple IDs on these devices, as our setup has relied solely on MDM enrollment and app deployment. However, Apple Tap to Pay requires an Apple ID and Passcode, which presents a challenge for automation at scale. Our Questions: 1. Generally speaking, is there a recommended flow to manage Apple ID and Passcode for our case? 2. Is Managed Apple ID supported by Tap To Pay flow? 3. Is there a way to automate creation of Managed (or regular one if Managed is not supported by Tap to Pay) Apple ID and assignment into supervised iPhone via Apple MDM protocol? 4. Both regular and managed Apple ID requires 2FA via phone number. It appears Passkeys and Authentication Apps are not supported. What is recommended way to manage 2FA phone numbers on a scale of thousands of merchants? 5. Is there a way to enforce/assign specific passcode into supervised iPhone via Apple MDM protocol? Key Considerations: • Devices are corporate-owned and supervised. • Practice shows that merchant staff is unable to manage Apple ID or any sort of iPhone credentials on their own due to frequent staff rotation and sometimes malicious actions by former employees. • MDM is used to manage deployment, security policies, and app installations and updates. • The goal is to avoid requiring end-users to manually sign in with Apple IDs and assign Passcode on each device. Thank you!

We are attempting to block the attachment of photos from the Photos/Gallery app when sending emails or sharing on social media applications such as Gmail, Outlook, and other platforms. These are MDM Managed Applications While file attachments (e.g., PDFs, documents) are successfully blocked, photo attachments are not being restricted, allowing users to attach photos without limitations. We are applying the below restriction to the device through an MDM allowOpenFromUnmanagedToManaged: false https://developer.apple.com/documentation/devicemanagement/restrictions Steps to Reproduce: Open the Photos or Gallery app on a mobile device. Open Gmail, Outlook, or a social media application (e.g., Facebook, Instagram). Open the Photos or Gallery app on a mobile device. Select a photo to attach. Try to attach the selected photo to an email or post. Observe that the photo is successfully attached, despite restrictions on file attachments.

We are using management properties in DDM to assign configurations and assets to a particular device, and one of those properties should be updated by a business app on the device. For example, if the business application is not launched every 30 days, then a predicate should evaluate to false and the device put into single app mode to force the application to run. If, however, the app is launched any time in the 30 days, then the counter should be reset. Essentially trying to enforce that users in the field cannot work offline for extended periods of time without getting the latest dataset from the company. The single app mode part is very clear and the predicate to assign the configuration based on the date in the management property seems logical. However, the question is: Can a predicate be built upon data that is updated by the custom MDM app? ie: If the app is launched on the device without connectivity, can a property be updated that the DDM predicate system can access that can be used as an input property? such as "last launch time" or "last check-in" of the custom app? Alternately, could the custom MDM app read any of the management properties set via DDM? That way the user would know the value that the DDM configuration for restricting the device.

Managed iOS/iPad devices are struck with no network under below conditions Enrolling a Supervised iOS device Send InstallProfile command with AppLock payload (https://developer.apple.com/documentation/devicemanagement/applock) Now when the above managed device loses network connection with MDM server due to unknown network issues - the device is out of contact with MDM server and device is locked. Since such AppLock payload installed devices are placed in remote locations, it becomes difficult for Admins to recover such devices with no network connectivity. The devices have to be brought in from remote location and recover them. Under such conditions, it would be better to allow the end user to change the Network configuration manually to reconnect the device with MDM server. This option can also be allowed only when the device can’t ping MDM server.

It would often be useful to deactivate horizontal scrolling, especially for number sheets. So I have customized these 2 files. But no success. Nothing happens. Scrolling is still possible in both directions. Vertically and horizontally. Does anyone have an ingenious idea?

Is there or will there be an update to the depsim and vppsim simulator tools? The current version is significantly out-of-date in terms of features and fails to start due to the developer not being verified (ironically).

I have an MDM supervised device with an installed managed app, that activates a content-filter solution to filter traffic system-wide. Is it possible in any way for the user to install a third party content-filter app that would somehow overtake the control of content filtering from my app? I'm asking this because I've tested such a case with my another test content-filter solution and it takes control over content filtering from my content-filter – I think this is possible only because my device is in developer mode, but I'm not entirely sure, and I need a confirmation that it would not be possible to happen in an end used environment.

I have a in-house delivered app, I updated certificates and delivered the app before expiring, inviting users to update. after certificates expiration people who did not update now must remove the app loosing personal data, and download it again, but app crashes. I know that since iOS 18 in order to trust again an in-house identity, restart is required. What I need to know, is if there is some documentation where is explained the following: if I remove the only app delivered by in-house enterprise profile I have on a customer device, via home, long time tap gesture, "remove the app" then I install again the app, the profile reappears under "VPN and device management" and results already as "trusted" instead if I remove the app directly from settings > VPN and device management, when I re-install the app VPN and device management reappears and developer/app is not trusted, in it asks me to trust again the developer and during the operation, restarts the device, asks me device code and so on. so, my final question is: since it is clear to me that there is a difference between two removal methods, where is this logic described? Is it only present for in-house distribution?

Is there a way to restrict an end user from potentially editing a supervised device through Apple Configurator? It seems that Apple Configurator allows to make undesirable changes to a supervised device, like removing profiles, which would in turn be detrimental to the intended experience on the device, if a user would actually be able to perform such changes.

I have 5-6 mac minis connected to my windows server 2022 and the accounts that connect to the mac are network account. How do I block the network users from accessing or using certain apps like terminal and passwords?

I've installed two different profiles and having no issues using them until iOS 17, 18.0 (certainly for 17, but not so sure for 18). But after upgrading to 18.2 and even developer beta 18.3, installed profiles are not showing on the Setting / General / VPN &amp;amp; Device Management. So I can't even uninstall, also I can't reinstall unless I factory reset by iPhone, iPad and not using iCloud backups. First profile is DNS profile downloaded from website(NextDNS) and the second profile is made by my own, configuration for the cellular APN setting. (DNS setting is shown on the setting but there's no profile showing, I did not uninstalled or removed it) (Installing the custom celluar configuration profile failed, since it's already installed but just not showing as above) All happens on my iPad pro M1 12.9, ipad mini 2021, iphone 12 mini(18.3, else are 18.2), and iphone 16 pro max. Want to know if it's bug, and any resolution excluding factory reset and start using from scratch(It's very useless solution). Thank you.

I'm trying to use DDM manager Safari Extensins in macOS Sequoia. I generate json and load it by mdm and ddm , but it doesn't seems to work. The json I loading is the following: { "Type": "com.apple.configuration.safari.extensions.settings", "Payload": { "ManagedExtensions": { "*": { "State": "AlwaysOn", "PrivateBrowsing": "AlwaysOn", "AllowedDomains": [], "DeniedDomains": [] } } }, "Identifier": "com.test.safari" } This following image is macOS Sequoia Console log. It show the "com.apple.configuration.safari.extensions.settings" had been run successfully, and no errors. macOS Sequoia response is the following: { "StatusItems" : { "management" : { "declarations" : { "activations" : [ { "active" : true, "identifier" : "com.example.act", "valid" : "valid", "server-token" : "5cc191206d1b1933" } ], "configurations" : [ { "active" : true, "identifier" : "com.test.safari", "valid" : "unknown", "server-token" : "29d3ec5ab48e6367" } ], "assets" : [ ], "management" : [ ] } } }, "Errors" : [ ] } you can see macOS Sequoia response , The "valid" value is always "unknown" at ""identifier" : "com.test.safari", but "Errors" is empty, Safari app don't load extensions , the SafariExtensionSettings" ddm don't work, Is there anything wrong with "SafariExtensionSettings" json? or how can I debug it

Hi, I am trying to enable declarative management on my device ( it is already enrolled as a sharedIpad with DEP). When sendind the command, the device's response contains an error. It is not acknowledged. Either on the device channel or on the user channel. The device channel returns : 'ErrorChain': [{'ErrorCode': 4, 'ErrorDomain': 'RMErrorDomain', 'LocalizedDescription': 'Feature Disabled: Device Channel.'}], 'Status': 'Error', and the user channel returns : 'ErrorChain': [{'ErrorCode': 12021, 'ErrorDomain': 'MDMErrorDomain', 'LocalizedDescription': '“DeclarativeManagement” is not a valid request type.', 'USEnglishDescription': '“DeclarativeManagement” is not a valid request type.'}], 'Status': 'Error', Does DEP device support declarative management? Thanks.