App Review

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Understand the technical and content review process for submitting apps to the App Store.

App Review Documentation

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Guideline 4.3 - Design - Spam
apple Rejected my app , And send me this letter :Guideline 4.3 - Design - SpamWe noticed that your app provides the same feature set as many of the other apps you've submitted to the App Store; it simply varies in content or language, which is considered a form of spam.The following apps were found to provide different content but are identical in functionality:drift starsNext StepsWhen creating multiple apps where content is the only varying element, you should offer a single app to deliver differing content to customers. Alternatively, you may consider creating a web app, which looks and behaves similar to a native app when the customer adds it to their Home screen. Refer to the Configuring Web Applications section of the Safari Web Content Guide for more information.please help me
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6.7k
Aug ’17
Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
Hello, We have developed an app iOS and Apple reject the second update of app (categorie NEWS) for this motivation: We still noticed that your app requires users to register or log in to access features that are not account-based. Next Steps To resolve this issue, please revise your app to let users freely access your app’s non account-based features. Apps may not require users to enter personal information to function, except when directly relevant to the core functionality of the app or required by law. You should allow users to freely access your app’s non account-based features. For example, an e-commerce app should let users browse store offerings and other features that are not account-based before being asked to register, or a restaurant app should allow users to explore the menu before placing an order. Registration must then only be required for account-specific features, such as saving items for future reference or placing an order. But I would to like answer to Apple with this motivation: "The App requires to create an user account to specify the Country Edition of interest to manage delivery of the correct user magazine and Country-specific contents. Moreover we need to recognize email domains provided by the account to deliver further contents reserved to the employees (customer) worldwid" Thank you of the support.
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25k
Aug ’20
Guideline 4.3 - Design Spam Urgent Help
My app has been rejected due to 4.3 design issue. "We noticed that your app provides the same feature set as other apps submitted to the App Store; it simply varies in content or language, which is considered a form of spam" my question is I was working on the game from the university level in 2017 for pc platform. In 2019 I convert my game for mobile platform.This is my first app on App Store.it is already available on the play store from 2019.I am still working on it and adding new features in this game.My app is not a spam nor I make a clone of app.How I can solve this problem.I am shifting my all apps of the play store to iOS platform. Is there anyone can help me and guide me for solve this problum.I will be very thankful to you.
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906
Apr ’22
Section 11.2 (Termination) states: Apple Developer Program License Agreement (PLA) violation
Hi All, Today I have got one mail from Apple as follows We are writing to inform you that your company is not in compliance with the Apple Developer Program License Agreement (PLA). Section 11.2 (Termination) states: (g) if You engage, or encourage others to engage, in any misleading, fraudulent, improper, unlawful or dishonest act relating to this Agreement, including, but not limited to, misrepresenting the nature of Your Application (e.g., hiding or trying to hide functionality from Apple’s review, falsifying consumer reviews for Your Application, engaging in payment fraud, etc.). Be aware that manipulating App Store chart rankings, user reviews or search index may result in the loss of your developer program membership. Please address this issue promptly. Here, what steps should I take to resolve the issue? If anyone has faced this type of issue earlier, please guide me to the solution
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3k
May ’22
Guideline 1.4.1 - Safety - Physical Harm
Hello Our app has been rejected from the app store because of 1.4 Physical Harm https://developer.apple.com/app-store/review/guidelines/#safety This app is used by the users from Kenya (Only registered users). Users can log their health based self-assessment data like blood pressure, glucose level, temperature, body weight, BMI with medical hardware devices and that will be shared with specialist (Physician or Clinical) to do the diagnosis and advice subscription accordingly. Problem: We have the above features from earlier versions but with the new version update  our app got rejected from app store stated that we have violated the app stores' guidelines (1.4.1 Physical Harm - Safety) Your app connects to external medical hardware to provide medical services. However, to be compliant with App Store Review Guideline 1.4.1, you must: Provide documentation from the appropriate regulatory organization demonstrating regulatory clearance for the medical hardware used by your app Provide documentation of a report or peer-reviewed study that demonstrates your app’s use of medical hardware works as described Our app's features: AccuCheck-Instant Glucometer: CE0088 This product fulfils the requirements of the European Directive 98/79/EC on in vitro diagnostic medical devices. b) FORA-DigitalThermometer-IR21b: CE Mark for compliance with European Directive integration over Bluetooth c) FORA-OximeterPO200: CE0123 and IEC 61000-4-3 Compliant integration over Bluetooth d) FORA-Weighing Machine-W310b: IEC/EN 61010-1, IEC/EN 61326, EN 301 489-17, EN 300 328 Compliant integration over Bluetooth e) OmronBPMachine-HEM -9210T: EC & EN Compliance integration over Bluetooth Please anyone help us to resolve this issue.
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5.3k
Jun ’22
reject by guideline 4.3 Design - spam
my Chinese Chess Game be rejected 2 times. the reason: We continued to notice that your app provides the same feature set as other apps submitted to the App Store; it simply varies in content or language, which is considered a form of spam. What I'm more curious about is where is the measurement standard for this sentence? According to this reply "same feature set as other apps ", should APPLE STORE have only one chess games, and the others are considered spam? but why there are so many Chess game there? do they have different features? based on that reply, I think, I am not a chess player. or I am not playing IOS chess game. my APP should be the strongest AI already. have Large End Game Database for play. have self define board for play With AI. any suggestion of make different features set?
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882
Sep ’22
App was approved, but still shows "In Review"
I submitted my app for review and it is was approved. I received an email saying "Your submission was accepted for release on the App Store" and the App Review page on App Store Connect shows it was approved. However, under IOS app, it still shows "in Review" with the yellow clock item and of course is not on the App Store. Does anyone know how long it will take to reflect approval, and when it will become available on the App Store?
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1.5k
Nov ’22
Game Center leaderboard privacy
I have implemented a standard GKLeaderboard in my app. The leaderboard includes the player's avatar, display name, and the score. I only use functionality provided by GameKit without any custom server functionality. I don't even have an own server. Still, my app got rejected with the following notice: We noticed that your app does not obtain the user's consent prior to uploading users' scores to a global leaderboard. To collect personal data with your app, you must make it clear to the user that their personal data will be uploaded to your server. What should I do here? Do I really have to obtain user's consent before uploading his score to Game Center?
4
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1.1k
May ’23
A problem I'm going through
Our 13 engineers spent 197 days developing a live broadcast application, and we were very happy on August 23 because it was completed. Then came the indifferent bad news. The first time we submitted the app it was rejected. We noticed your app shares a similar binary, metadata, and/or concept as apps previously submitted by a terminated Apple Developer Program account. Submitting similar or repackaged apps is a form of spam that creates clutter and makes it difficult for users to discover new apps. Next Steps Since we do not accept spam apps on the App Store, we encourage you to review your app concept and submit a unique app with distinct content and functionality. Resources Some factors that contribute to a spam rejection may include: Submitting an app with the same source code or assets as other apps already submitted to the App Store Creating and submitting multiple similar apps using a repackaged app template Purchasing an app template with problematic code from a third party Submitting several similar apps across multiple accounts Learn more about our requirements to prevent spam in App Store Review Guideline 4.3. We accepted some suggestions, modified some codes, and made a second submission, and then unfortunately, we were told that 4.3 appeared. I am here to ask for help. Is there any other method that can help me prove that this code was developed by us and was not purchased or used by others. For example, if we apply for a "USPTO", will it be helpful for the review? We have modified it. There is a lot of code, and if we modify it again, there will be many bugs, which we cannot accept.
3
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1.6k
Nov ’23
Apple Denying my App for a Weird Reason
My mobile app shows users nutrition plans and food recipes, with detailed macros (protein, carbs, fat, calories). These recipes were created by a nutritionist uniquely for us. Now the problem - Apple denied our newest version is requesting "citations" for these recipes. They said it is against the App Store Review Guideline 1.4 - Physical Harm, but they will not elaborate what the problem is. How can I provide citations for a boiled chicken recipe? Has anyone ever a problem like this? The recipes include grocery list and how-to-make instructions. What citation they might need? There are at least hundreds of apps that list recipes like this. Here's the message they sent: During our review, we found that your app provides diet recommendations in the nutrition section, therefore it would be appropriate to include citations in the app of the sources for such diet recommendations with functional links to those sources.
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235
Dec ’23
textEdit Tab issue
we can create multiple files in a single instance of TextEdit using tab feature. But we can't open multiple files in a single instance. (for example I want to open 4 files together, It open but with 4 different TextEdit window "Image-2") so switching from one file to another file is difficult. Issue: Unable to open multiple files together in TextEdit. Suggestion/Request: we should be able to open multiple files together in TextEdit. Please see the attached screenshot (image-1) from "Sublime text" file where we can open multiple files together. and (image-2) when we try to open multiple file with "TextEdit". Image-1 Image-2
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581
Dec ’23
What is UIReferenceLibraryViewController and why my app is rejected because of it even though there is no reference to it in my code?
I got a strange App Store review rejection saying I am using this not in compliance with the developer program license agreement. "Your app is accessing and using the content of Apple Dictionary in a manner that is not in compliance with the Apple Developer Program License Agreement. It would be appropriate to include your own dictionary content rather than using the data obtained from UIReferenceLibraryViewController." But there is no where in our app uses Apple Dictionary and we have not add anything remotely near any UI code since the last release. We did move to use Xcode 15 for build and submission, how do I find out why Apple flag this as the rejection reason?
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376
Dec ’23