Guideline 5.1.1

We submitted an update for our app about 1.5 weeks back. This is our fifth update and never had this issue. We developed a dating app and we required that users fill out their profile because we do not want half incomplete profiles due to UX. However, if a user does not want to share information about themselves they have the option to chose other. The only field that is required is height because it’s an integer. Accord to the guidelines I can only require information if it’s a core functionality. We know it’s our core functionality because of the profiles are half empty not only does it ruin the UX but also will start messing up our alogorithm. Not only that, I downloaded other dating apps and they require users to fill out their profiles or they do not let them forward. I even sent them the video of other apps to show it’s a common practice and also information why we require information as a part of our core functionality but we keep getting rejected. We definitely would love some insight.

>we keep getting rejected. We definitely would love some insight.


If by insight, you mean opinions of other devs, pls. know that may prove difficult without seeing the exact rejection(s)...


As well, try to throw in a few returns to help format for quicker reading, thanks.

> they require users to fill out their profiles or they do not let them forward.


An app must do something 'interesting'. After it does something it can then ask the user to provide information. If the user choses to provide that information then the app can then offer lots more stuff. If the user does not provide that information then the app just does that original interesting something and does not 'let them forward'. That's ok.


Or, you can try to convince Apple that something is 'core functionality' - an uphill climb.

What other apps do has no bearing on whether or not your app will be approved. It's useless to send that kind of information to Apple.

I understand but we ask for information usually during the sign-up process like any dating app does. Its very common among dating apps.

Yeah you are correct its useless and its a bit unfair as well. But there has to be a way.

Yes, there is a way. Add a simple intro feature to your app. Then tell the user that if they want the additional functions they must provide the info requested.

Also you can help App Review by providing a pre-filled user profile as their login.
Hi @vegas160

It's an old thread but we are just experiencing the same issue...

Did you finally managed to pass the review?

Thanks.

Phil
Guideline 5.1.1
 
 
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