App Store not updating screenshots

I made an update to an app but it's using screenshots from the previous update.


I thought it might have been a caching issue on my device but I checked my app listing on other devices that hadn't visited it before and they still show the old screenshots.

What's strange is that if I share the app in Messages it will show the new screenshot in the share preview but not in the App Store.


Is anyone else seeing this?

I'm also facing the exact same issue

February 2024. Having the same issue.

I have been faced to the same issue before figuring out the problem ! If you look at the "Media Manager" you will realize that you previously uploaded some screenshots for a size that is not required anymore, but the images are still there (and not shown by default) and you forgot to update them !

App Store not updating screenshots
 
 
Q