Password App not working

Question

nbowling1959 OP

Created Oct ’24

Replies 5

Boosts 1

Participants 5

The password app on my iPad has stopped working. It goes through the Face ID then just shows a blank screen. It still seems to be applying ID / passwords when logging onto to sites that need them but I cannot manage the passwords at all. This seems to have happened after upgrading to iOS 18.1 beta but it is working fine on my iPhone which is also on 18.1 beta. Unfortunately I am forced to use Microsoft Authenticator for some apps but this has not been an issue to date and again is also installed on my iPhone. Please, does anyone have an explanation or fix for this as I rely on Apple’s password manager across a range of systems and I’m concerned I will end up losing my passwords. Thank you

Boost

Answer 1

Engineer OP

Apple

Oct ’24

Hello @nbowling1959, thank you for your post. For help with the Passwords app, please post in the Apple Support Community. The Apple Developer Forums are for questions about APIs and features intended specifically for developers.

0

Answer 2

nbowling1959 OP

Oct ’24

I did but they took it off and told me to post here because problem occ after the latest beta update.

0

Answer 3

Dufffader OP

Oct ’24

Try turning your iPad off and then on again. I did that and it worked for me.

0

Answer 4

FunkyFreddy OP

4d

It’s happening to me as well after upgrading os

0

Answer 5

Nentwig OP

17h

I have the same problem. Mine however, is touch ID, which then shows a blank screen. I have powered off and restarted. I have upgraded to 18 decimal one decimal one. The problem persists.

0