The Account Holder is no longer able to log into apple (regardless of web-based or device based attempts). The membership will expire soon without access to the account holder.
Both workflows "iforgot.apple.com" and "iforgot.apple.com/unlock" did not lead to an answer email within several days. I tried several times.
So we are almost out of store without any option. Hotline did not show other options.
Any ideas?
I am having the same issue. Currently locked out of my Apple ID that is the account holder on our developer account. I have been aware of this issue since October 29th and have gone through the same processes as you without receiving an email back from Apple. Were you able to resolve this issue?
Same situation. Last login at 13 Nov. Account holder is disabled who manage subscription and certifications.etc No Email or Alert from Apple on this.