Why is the grayscale/tinted version of my app icon displaying on the App Store?

It appears that there's currently a problem with the App Store Asset Catalog where it's inadvertently pulling the wrong asset for some users.

Apple's support teams are aware of this problem and are actively working on a fix. In the meantime, there's nothing specific developers can do to resolve this on their end.

I apologize for any inconvenience caused.

Exactly the same issue happening for me. Thank you for looking into it.

The following workaround seems to have worked for me - I noticed that my icon image files were created in different color spaces. The light and the dark files were in RGB whereas the tint version was Gray. And for some reason, App Store Connect was pulling the tint version. So I recreated the tint version. I changed the colors of the elements to grayscale (in the authoring tool), but saved the file in RGB color space. Then re-submitted the binary with the updated icon files to App Store Connect and it seems to have worked. App Store is now extracting the light version from all these apps. Hope that helps.

Thank you so much @ayushv2005 for the suggestion.

Something similar worked for me. I pushed a new update a switching the 3 icons (light, dark and tinted) to PNG format and made the trick. Previously the light icon was in JPEG format and the dark and tinted were in PNG.

Hello, thank you again for these reports. We believe we have resolved this issue. If you continue to experience issues with your App Store icons, please contact us.