Please help me Error 422 "There was an error processing your request. Please try again later"

Question

Created Sep ’24

Replies 4

Boosts 1

Participants 3

The app I broke is out of stock, and I tried to send an EMail and call Apple but they did not support and asked me to send an EMail to the App Review department, until now it has been more than 6 days and I still have not received a response.

My account is a new download account, I attached Apple's policy, but when the error occurred, I did not receive any notification from Apple.

Anyone who has encountered this case, please guide me on how to contact and resolve it.

Sorry if I post too many articles with the same content.

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Answer 1

Claude31 OP

Sep ’24

Don't post many articles but be clearer in the explanation.

My account is a new download account

What do you mean ? Developer account ?

I attached Apple's policy

There is no attachment in the post

but when the error occurred

What request is it ? Submission to AppStore ?
When exactly does the error occur ? When you archive the app ? When you submit for review ? During the review by reviewer ?
Please show a screenshot with the error message

1

Answer 2

SANGOLIVER OP

Sep ’24

Cảm ơn bạn đã trả lời tôi, chúc bạn một ngày tốt lành.

Lỗi của tôi đang gặp phải có mã lỗi như sau:

{
  "errors" : [ {
    "id" : "60bd25dc-f1e1-4931-82e9-3bf361ccb1ba",
    "status" : "422",
    "code" : "ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING",
    "title" : "Beta contract is missing for the app.",
    "detail" : "Beta Contract is missing."
  } ]
}

And here is the error image when I submit the application for review team review

I'm sorry my English is not good.

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Answer 3

jezzy OP

Oct ’24

we runing into same issue, contact Apple Support at Sep. 21, no any response yet.

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Answer 4

jezzy OP

Oct ’24

Issue Submitting Builds for Beta Review - "Beta Contract is Missing"

We are currently facing an issue when trying to submit new builds for review for external Beta testing. Each time we attempt to submit a build in the "What to Test" dialog, we receive the following error message:

"There was an error processing your request. Please try again later."

Upon inspecting the browser response when clicking "Submit for Review" in the "What to Test" dialog, we found the following details:

code: "ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING" detail: "Beta Contract is missing." id: "4ed15cb2-2732-4100-a660-0899dcb0e25a" status: "422" title: "Beta contract is missing for the app."

However, after checking the Developer Console, we are unable to locate any missing information or steps that need to be addressed.

We would greatly appreciate your assistance in resolving this issue as soon as possible, as we are currently unable to push any new builds for testing.

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