"Internal Error" in CloudKit Dashboard

App & System Services iCloud & Data
Mcorey OP
Created Aug ’24
Replies 4
Boosts 0
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Participants 4

Hi,

I'm getting an "Internal Error" in the CloudKit Dashboard for my user. This happens for the Private database across all of my apps, and in both Development and Production environments. (Screenshot attached).

If I login as a different user via the 'Act as iCloud Account' function, everything works fine - it seems to be an issue with my own user account.

In the JavaScript console, I see "Known response error: The request has failed due to an error.", but no other details (Screenshot attached)

I can see these failures in the Logs tag, showing as 'INTERNAL_ERROR' (another Screenshot)

It appears that the data on my account is currently not sync'ing to CloudKit, although I haven't found any other errors from within the app claiming that there is an issue (using the CoreData+CloudKit integration). I'm assuming my in-app errors and my dashboard errors are related, although it's difficult to say without more information on what these errors actually are.

Answered by in 800395022

Thank you for reporting this. There is a transient issue affecting a small number of user accounts which is expected to be resolved soon. Please try again soon!

Replies  4
Boosts  0
Views  559
Participants  4
Mcorey OP
Aug ’24

Quick update - the CloudKit dashboard problem remains, however my data is sync'ing again. I found an error in my app logs after posting this that indicated sync'ing was halted because of a new field on one of my entities (this is the production environment).

I had deployed my schema changes about 4 hours prior, and the Record Types in the CloudKit dashboard all looked correct, but apparently it took several hours for the schema update to 'take'? 😳

At any rate, I still can't use the CloudKit dashboard to query any of my data in any Private database for any of my Apps. Just filed a Feedback - FB14824265, if anyone is listening 🙏

0
DTS Engineer OP
Apple
Aug ’24

That does look like an issue on CloudKit Console. Thanks for filing the feedback report.

Best,
——
Ziqiao Chen
 Worldwide Developer Relations.

0
OP
Apple
Aug ’24
Accepted Answer

Thank you for reporting this. There is a transient issue affecting a small number of user accounts which is expected to be resolved soon. Please try again soon!

1
maxik OP
Aug ’24

The same on my side, I'm suddenly not able to get any records, neither via CloudKit Console or CKContainer programmatically:

<CKError 0x60000098ddd0: "Server Rejected Request" (15/2000); op = 7AAB6A29B663472C; uuid = XYZ; Retry after 31.0 seconds; container ID = "iCloud.XYZ"
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"Internal Error" in CloudKit Dashboard
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