Apple developer account "enrollment is being processed", the status says. No action from Apple.

Hi,

I'm from India. My apple developer account enrollment is being processed for the last 3 weeks. I received an email from Apple about 7 days ago saying, 'We'd like to continue your enrollment, but we still need the documentation we requested last week in an email titled “Request for Enrollment Documents”.'

But I didn't receive any emails from them requesting documents. Furthermore, the money has not been debited from my card.

I've been contacting Apple support every 2-3 days but I got no response from them. Whats should I do next?