App Transferred to Us-Unable to Update it.

The company that works on our app was required to have their clients create dev accounts that our app could be moved to. We did the app transfer from our previous developer and everything seemed fine. However when they try to update the app they get errors and have told us to remove certain data from the old dev account. We have tried this 3 different times and still no success. Here are the things we are being told to remove. Perhaps someone can give me more info on where to find these on our previous developer's account.

Here's the identifier for you: 'group.com.subsplashstudio145.First-Bible-Church-of-Decatur' According to our team you will need to have the app group, NotificationContent and NotificationService removed from that other account.

Any help appreciated! Thanks!

Here's the identifier for you: group.…

That is an app group ID. Such IDs can’t be transferred between teams. The recipient of the app will need to create and use a new app group that’s specific to their team.

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Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

Yeah, the app has already been transferred, we are just unable to update it due to the things that our developer says are still active on the old developer account.

Thanks!

App Transferred to Us-Unable to Update it.
 
 
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