Active Subscriptions went to 0

App Store Distribution & Marketing App Store Connect
Physiotutors OP
Created Jan ’24
Replies 3
Boosts 1
Views 457
Participants 4

Mid January our active subscriptions of our app went to 0 from one day to the other. We have both yearly and monthly subscriptions and hence it should not be 0. we can also see active subscriptions in our user database.

anyone else facing this issue? There was another thread from august 2023 that had the same issue but no solution has been posted.

Replies  3
Boosts  1
Views  457
Participants  4
rohan_evolve OP
Jan ’24

We are also facing the same issue. Any updates or resolutions?

0
mehuls121 OP
Jan ’24

Facing the same issue here

0
Developer Program Support OP
Apple
Feb ’24

Hello, thank you for these reports. We believe we have resolved this issue. If you continue to experience issues viewing subscriptions, please contact us.

0
Active Subscriptions went to 0
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