Cannot accept development team invitation

App Store Distribution & Marketing App Store Connect
Michelefontana OP
Created Oct ’23
Replies 30
Boosts 12
Views 4.6k
Participants 27

Hi everyone, hope someone can help me. I have received an invitation to join a development team, when i press on "Accept invitation" i am redirected to this page: https://appstoreconnect.apple.com/login?subType=COMPANY&activationKey=xxxx&providerName=***&username=xxxx The page ask for my Apple ID credential, but when i prompt it it show a spinning loader and the it ask for my credential again infinitely, without any error or message. If i try to inspect the network activity, i see one call giving error 401 ( https://appstoreconnect.apple.com/olympus/v1/check): { "errors" : [ { "id" : "3YIXSXXATDLZI2BXPG6PGWMMAU", "status" : "401", "code" : "NOT_AUTHORIZED.NO_ACCESS", "title" : "An account is required to access this system.", "detail" : "This Apple ID is not associated with any active account, so it cannot access this system.", "links" : { "see" : "/login?errorKey=ITC.signin.error.invalidUser.asc" } } ] }

I don't get it, the warning says that I need to be enabled to access app store connect, but that's exactly what I'm trying to do! What am I doing wrong?

Answered by Developer Program Support in 770259022

We believe we have resolved this issue and have updated the Apple Developer System Status page. If you continue to experience issues, please contact Apple Developer Support.

Replies  30
Boosts  12
Views  4.6k
Participants  27
Startapp OP
Oct ’23

same here ! on the request https://appstoreconnect.apple.com/olympus/v1/activations/<activation_id>/update got this error:

{
  "data" : {
    "errorString" : "ITC.signin.error.unknown",
    "providerId" : null,
    "publicProviderId" : null
  },
  "messages" : {
    "warn" : null,
    "info" : null,
    "error" : null
  },
  "statusCode" : "SUCCESS"
}
0
wysApp OP
Oct ’23

I am also getting the same issue. My testers can sign-in and input the correct verification code but it just redirects back to the log in page.

0
Michelefontana OP
Oct ’23

Someone had luck on this issue? I am still not able to join my developer team...

0
pjackson OP
Oct ’23

We're seeing this as well – it seems to be an active, unresolved bug

0
ppthanhtn OP
Oct ’23

Same to me. Can't join my development team.

0
fluxion OP
Oct ’23

Same here. Waiting to fix 3 days. Thank you apple!!!!

0
AdamC4C OP
Oct ’23

Same problem. Looks like something is broken on Apple's end. Very frustrating.

0
playmast3r OP
Oct ’23

Anyone found a fix for this?

0
comus OP
Oct ’23

+1 the same

0
aexoladam OP
Oct ’23

Same thing here. On my account with admin access my developer team disappeared from developer.apple.com (I can still see it on appstoreconnet). I tried sending the invite to my other email, but I got the same error as above. Any solutions?

0
TargaDeveloper OP
Oct ’23

same here...

0
mosulica OP
Oct ’23

Same issue here. Wake up @apple , we can't publish !

0
Nikita-Timonin123 OP
Oct ’23

I confirm, we are seeing the same issue, 2 new developers can not finish their onboarding.

0
Arshadi OP
Oct ’23

I just spoke to Apple over the phone. They are now aware of the issue. Their Engineers will be looking into it soon.

1
ввыыв OP
Oct ’23

I have the same this problem for three days now, what should I do? I can't start working because I can't accept the invitation.

0
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