App “In Review” for nearly 48 hours

I have many apps and my lastet one has been “ In review” now for 48 hours. It has been a while since we launched a brand new app, most change status in a few hours. we have a big event related to this app, and I already wrote to them. is this a new norm?

our app has been in review state for nearly two weeks,nobody knows why, its a black box;

App “In Review” for nearly 48 hours
 
 
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