iPadOS 17 beta update — Apple ID verification failed

Question

Created Jul ’23

Replies 6

Boosts 0

Views 1.1k

Participants 6

After installing the latest iPadOS 17 update on my iPad Pro 12.9-inch (2020), the setup assistant appears; I select a Wi-Fi network, and after a moment, a message appears that "Verification Failed" because "there was a problem connecting to the server."

I have done the following:

Rebooted the iPad
Tried other Wi-Fi networks
Tried without Wi-Fi, using cellular only
Removed the iPad from my iCloud account (hoping it would trigger a different error I could get past)
Reset my Apple ID password (hoping, again, it would get me to a different error)
Checked the date and time — in the status bar, it looks like the date and time on the iPad are correct.

I am now having trouble getting the iPad to go into DFU mode to try restoring it from my Mac. I can reboot the iPad (vol up, vol down, power-hold), but holding the button does not enter DFU.

Any suggestions?

Answered by jmbwell in 758219022

I kept trying to get into DFU, and I was eventually able to do so and restore the iPad, reinstall beta 3, and restore from backup.

No resolution on the original issue, however.

Boost

Answer 1

jmbwell OP

Jul ’23

Accepted Answer

I kept trying to get into DFU, and I was eventually able to do so and restore the iPad, reinstall beta 3, and restore from backup.

No resolution on the original issue, however.

0

Answer 2

Dgb2000 OP

Jul ’23

I have the same problem, no luck fixing it so far

0

Answer 3

Frjttr OP

Jul ’23

Same situation. Restored iPad, but upon restoring from backup verification fails

0

Answer 4

danakm24 OP

Jul ’23

Having the same issue. Same results, verification fails.

0

Answer 5

scottfrombethesda OP

Jul ’23

HI there! After restarting my device (after updating to iOS 17 build 3 and getting the verification error), I was able to use Siri (holding down the power button for 1 second) from the post-setup intro screen and then I asked it to turn on AirPlane Mode. Once Airplane Mode was on, it let me skip the connect to Wifi section and I was in! No DFU needed.

1

Answer 6

dcfscazares OP

Aug ’23

Twice I updated my iPad Pro 12.9 in. to 17.0 beta 3, and both times, the iPad reset and was left with the black screen and Apple logo. I had to reinstall the current ios to my iPad using iTunes on my PC. My question is, why are they okaying for ios 17.0 beta 3 to install on iPad Pro 12.9 if it's failing?

0