ITMS-90338: Non-public API usage _CMTimebaseCreateWithMasterClock

busketeer OP

Created Jul ’23

Replies 41

Boosts 17

Views 6.5k

Participants 38

Hi, our app build suddenly got rejected:

ITMS-90338: Non-public API usage - The app references non-public symbols in Frameworks/AmazonIVSPlayer.framework/AmazonIVSPlayer: _CMTimebaseCreateWithMasterClock. If method names in your source code match the private Apple APIs listed above, altering your method names will help prevent this app from being flagged in future submissions. In addition, note that one or more of the above APIs may be located in a static library that was included with your app. If so, they must be removed. For further information, visit the Technical Support Information at http://developer.apple.com/support/technical/

Our build's today at 0 AM GMT+0 is still passing the automatic review, but our build at 3 AM GMT+0 got this error. Our build both includes AmazonIVSPlayer.framework, but somehow got treated differently. Is there any change of rule from Apple side?

Answered by Developer Program Support in 758381022

We believe we have resolved this issue and have updated the Apple Developer System Status page. If you continue to experience issues with your uploads, please contact Apple Developer Support.

Boost

jaewonjoo OP

Jul ’23

Oleh_Kyrhan OP

Jul ’23

peiensix OP

Jul ’23

+1..waiting for resolution

milos1290 OP

Jul ’23

Suddenly submissions are rejected and we are not using any private APIs. Please fix this as it is blocking our customers

JuliaG OP

Jul ’23

Same issue here. Waiting for a resolution.

DinarKh OP

Jul ’23

Any updates? Having the same trouble

mgage86 OP

Jul ’23

Fernando_Leoncio25 OP

Jul ’23

+1.. me and my customers still waiting for resolution. We use Bitmovin player SDK.

WilliamTristao OP

Jul ’23

+1 We are having the same problem. We use Bitmovin Player SDK either

leba OP

Jul ’23

gabbas OP

Jul ’23

Developer Program Support OP

Apple

Jul ’23

Thanks for these reports, we are working on this issue and have updated the Apple Developer System Status page. We'll reply back when the issue is resolved.

liu103 OP

Jul ’23

I used API: CMTimebaseCreateWithSourceClock, not CMTimebaseCreateWithMasterClock, BUT when I remove the API : CMTimebaseCreateWithSourceClock, my app can normaly uploaded to appconnect without reject, after add CMTimebaseCreateWithSourceClock back, the message : ITMS-90338: Non-public API usage - The app references non-public symbols in : _CMTimebaseCreateWithMasterClock come back.

Developer Program Support OP

Apple

Jul ’23

Accepted Answer

We believe we have resolved this issue and have updated the Apple Developer System Status page. If you continue to experience issues with your uploads, please contact Apple Developer Support.

lwz7511 OP

Jul ’23

I'm still having this issue as of a few minutes ago. Any one else as well?