ITMS-90338: Non-public API usage _CMTimebaseCreateWithMasterClock

App Store Distribution & Marketing App Store Connect
busketeer OP
Created Jul ’23
Replies 41
Boosts 17
Views 6.5k
Participants 38

Hi, our app build suddenly got rejected:

ITMS-90338: Non-public API usage - The app references non-public symbols in Frameworks/AmazonIVSPlayer.framework/AmazonIVSPlayer: _CMTimebaseCreateWithMasterClock. If method names in your source code match the private Apple APIs listed above, altering your method names will help prevent this app from being flagged in future submissions. In addition, note that one or more of the above APIs may be located in a static library that was included with your app. If so, they must be removed. For further information, visit the Technical Support Information at http://developer.apple.com/support/technical/

Our build's today at 0 AM GMT+0 is still passing the automatic review, but our build at 3 AM GMT+0 got this error. Our build both includes AmazonIVSPlayer.framework, but somehow got treated differently. Is there any change of rule from Apple side?

Answered by Developer Program Support in 758381022

We believe we have resolved this issue and have updated the Apple Developer System Status page. If you continue to experience issues with your uploads, please contact Apple Developer Support.

Replies  41
Boosts  17
Views  6.5k
Participants  38
SunnyPro_ OP
Jul ’23

We had the same problem and want to know how to fix this. Thanks!

0
Ballclubz OP
Jul ’23

We have the same issue with a very simple POC Swift app using IVSBroadcast that had worked fine and started giving a similar issue yesterday submitting internally for TestFlight. Hoping there is a change or solution soon so we can continue development.

0
Yoo_Stas OP
Jul ’23

Hi, we are facing the same issue, with the same email response:

ITMS-90338: Non-public API usage - The app references non-public symbols in Frameworks/AmazonIVSPlayer.framework/AmazonIVSPlayer: _CMTimebaseCreateWithMasterClock. ...

Builds from yesterday passed submission, but not today. AmazonIVSPlayer.framework is the same in both cases.

many reports here

0
henrique OP
Jul ’23

We didn't update AmazonIVSPlayer since our last submission and we're having the same issue, so there was definitely a change on Apple's side.

0
lg_bitmovin OP
Jul ’23

Hi, same is being reported by multiple customers of our player iOS SDK when submitting their applications today. We have confirmed that _CMTimebaseCreateWithMasterClock is not called from SDK code. The only related API usage is CMTimebaseCreateWithSourceClock which is not private API and this is not new code. The app submission error is encountered only today and the submissions worked earlier with same BitmovinPlayer code.

Could this be an Apple issue same as the previously acknowledged bug for MacOS in this thread?

ITMS-90338: Non-public API usage - The app references non-public symbols in Frameworks/BitmovinPlayer.framework/BitmovinPlayer: _CMTimebaseCreateWithMasterClock. If method names in your source code match the private Apple APIs listed above, altering your method names will help prevent this app from being flagged in future submissions. In addition, note that one or more of the above APIs may be located in a static library that was included with your app. If so, they must be removed. For further information, visit the Technical Support Information at http://developer.apple.com/support/technical/
0
s4sh OP
Jul ’23

+1 = this is blocking our customers

0
miltonaddai OP
Jul ’23

Having a similar issue with our Bitmovin React Native SDK when we try to upload to TestFlight. Everything was working fine a few days ago

0
AnakinChen OP
Jul ’23

+1

0
Sakya OP
Jul ’23

+1

0
NSKevin0x1 OP
Jul ’23

Any Update？TF ipa can't be uploaded......

0
LinkVisionG OP
Jul ’23

+1 wait for a solution

0
ejssong OP
Jul ’23

+1

0
ejssong OP
Jul ’23

+1

0
Praveen_balpande OP
Jul ’23

+1 waiting for resolution

0
cemnisan OP
Jul ’23

+1.. Is there any changes?

0
ITMS-90338: Non-public API usage _CMTimebaseCreateWithMasterClock
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