Ways to transfer an iOS app that having a macOS version with accidental App Group

@eskimo for this relevant post: https://developer.apple.com/forums/thread/721701

I have an iOS app Pendo Notes (id: 805451002) which has a macCatalyst version, that accidentally got App Group entitlement because on iOS I was using it to transfer data between host app and the today widget.

Now we want to transfer the iOS app to another developer account, but got this error, and saw from a SO post (https://stackoverflow.com/q/41475805/1032900) that once the macOS app got the entitlement, even deleting it and update the version wouldn't work. So I wonder if there is any way that we could transfer the iOS app? We don't care about the reviews on the macOS app and can delete the macOS app entirely if possible and recreate after transferring the app, but it seems we can't only delete a platform either?

Thank you for your help! Xun

Replies

I don’t have a good answer for you here. DTS’s focus is on code-level support and we only have incidental experience with App Store Connect, the Developer website, and so on. And this limitation is most definitely being imposed at the App Store Connect level. I’ve re-tagged your question based on this but my advice is that you request formal support from the App Store Connect folks, starting at the Apple > Developer > Contact Us page.

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Quinn “The Eskimo!” @ Developer Technical Support @ Apple
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