Can not upload screenshots

App Store Distribution & Marketing App Store Connect
aman_ag OP
Created Apr ’23
Replies 148
Boosts 66
Views 22k
Participants 138

I'm trying to upload screenshots of my app to publish my app but an error keeps preventing me to do so. I've successfully uploaded screenshots for 6.5" display, when doing the same thing for 5.5" display, I drag the image, the progress bar appears and goes away and the image is uploaded. After a few seconds, the screenshot turns red with error "Somthing went wrong. Delete the assets and try again".

Well, I've tried multiple times with different images but getting the same error. Any ideas?

Answered by App Store Connect Engineer in 750160022

We believe we have resolved this issue. If you encounter issues with screenshots, you may need to delete and re-upload them.

Replies  148
Boosts  66
Views  22k
Participants  138
ggear OP
Apr ’23

same issue

1
gczsurf16 OP
Apr ’23

Same. I upload 6.5 inch, followed by 5.5 inch upload then the error appears when return to 6.5 inch view

0
nghidoan OP
Apr ’23

It's the same when I upload screenshot for IAP review. It is happening for around 5-6hrs. It's URGENT!!!!!

1
staticga OP
Apr ’23

same issue

0
vanceh-developer OP
Apr ’23

Same issue

0
FrancescoAcq OP
Apr ’23

same...help

0
mrnix OP
Apr ’23

Same. Blocking my release

1
MBM_1607 OP
Apr ’23

Same +1

0
Fahry OP
Apr ’23

Same here from the morning.

0
IssamK OP
Apr ’23

Same +1

0
swankiat OP
Apr ’23

same here

0
Soccertutor OP
Apr ’23

Also experiencing the same issue with iPad screenshots.

2
WoochanJeong OP
Apr ’23

Same issue

0
metehandemircioglu OP
Apr ’23

Same problem for all types of screenshots

1
welmurr OP
Apr ’23

same here

0
Can not upload screenshots
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