Whatsapp for business - not saving quick reply(under business tools) on IOS 16.3.1.

Hi Apple Team,

I am using WhatsApp from last 10 years. I am currently using iPhone 14 Pro Max with updated version of 16.3.1.

Issue description: Once I go into business tools and quick reply set and save a quick reply. I return on my chat screen the quick reply disappears. I’m following the below steps How to use quick replies In the WhatsApp Business app, tap More options > Business tools > Quick replies. Tap Add . Tap Message to create your desired message. Tap Shortcut to set the keyboard shortcut for your quick reply. Tap SAVE. Above step are not working for me. This was working in Android.

Please help me with this issue. As I’m facing huge loss in my business. Kindly help with a resolution .

Post not yet marked as solved Up vote post of akash_roch Down vote post of akash_roch
4.5k views
Posted by
akash_roch
Reply

  • I got the same issues since 2 weeks ago too

    —
    AnnaBong

  • Same issue, on iPhone X please let us know when WhatsApp fixes this

    —
    Marcuswarry
Add a Comment

Replies

Same issue here

Posted by
Chamil_k
Post not yet marked as solved Up vote reply of Chamil_k Down vote reply of Chamil_k
Add a Comment

Same issue please help

Posted by
Saiyanf32
Up vote reply of Saiyanf32 Down vote reply of Saiyanf32
Add a Comment

Same issue here. iPhone 11 on ios 16.3.1

WhatsApp quick reply feature is not working now.

Posted by
itsgauravjain22
Up vote reply of itsgauravjain22 Down vote reply of itsgauravjain22
Add a Comment

Please your help, same issue Here

Posted by
Hugofredescoydan
Up vote reply of Hugofredescoydan Down vote reply of Hugofredescoydan
Add a Comment

Update your Business WhatsApp, the problem has been resolved with the current update!

Enjoy🙂

Posted by
MPChil1
Up vote reply of MPChil1 Down vote reply of MPChil1
Add a Comment

Here is the same. bug WhatsApp Business quick answers Continue

Posted by
Adrianoloco20
Up vote reply of Adrianoloco20 Down vote reply of Adrianoloco20
Add a Comment

i have tried all recommendation on the post above. Still now working on iphone 8 plus 16.1.1

Posted by
QuiroMex
Up vote reply of QuiroMex Down vote reply of QuiroMex
Add a Comment

Same issue here

Posted by
SULTAN_95
Up vote reply of SULTAN_95 Down vote reply of SULTAN_95
Add a Comment

Same issue here!

Posted by
allanriveroll
Up vote reply of allanriveroll Down vote reply of allanriveroll
Add a Comment

Hey guys! Got same problem quick reply is missing after saved. Then, I had updated my Whatsapp Business just now 23/3/2023, and the quick reply function is working again! Try now :)

Posted by
lembupadat
Up vote reply of lembupadat Down vote reply of lembupadat
Add a Comment

I've been having the same issue for the longest while. When I contact What's app, they keep saying delete and re-install the app but it still doesn't work. Their response now is it is being dealt with. I'm not even sure if it's an iOS issue or a What's App issue but it is very INCONVENIENT!

Posted by
geinelleali
Up vote reply of geinelleali Down vote reply of geinelleali
Add a Comment