Could not install the app

Question

Created Feb ’23

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After uploading I can't install it. I get following error: "Could not install MY_APP_NAME. The requested app is not available or doesn't exist".

From device logs I see next TestFlight issue: "Cannot get app record for BundleID MY_APP_BUNDLEID: The operation couldn’t be completed. (OSStatus error -10814.)"

I provided correct bundle id, otherwise I cannot be able to upload the app to TestFlight.

What might me the cause of this issue and how can I fix it?

Answered by Mishanya in 744982022

After I send request to Apple support they got back to me. A night later issue has gone. I don't have any details about it, it is just gone. Seems like it was an issue on TestFlight side.

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Mishanya OP

Feb ’23

Accepted Answer

After I send request to Apple support they got back to me. A night later issue has gone. I don't have any details about it, it is just gone. Seems like it was an issue on TestFlight side.

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