App rejected 3.1.1 guideline - B2B business

Good morning,

I am very confused, my business is a SAAS that offer hotels a subscription on my website to allow their staff to use my web application.

I have now developed an IOS app that offer some of those services in the app for free as an app companion.

However my app is getting rejected for the following reason :

Allows access to services that are being sold on your website and are available for both multiple users as well as for individual users

Individual users should not paid for the app as the organisation is the entity for which we make a contract and is paying on our website.

I have seen this answer : https://stackoverflow.com/questions/49891833/app-rejected-due-to-3-1-1-business-payments-in-app-purchase which is exactly my case.

Thank you

Answered by frontdeskapp in 743729022

I had to make an appeal and explains my business model, after 3 days it got approved.

Accepted Answer

I had to make an appeal and explains my business model, after 3 days it got approved.

App rejected 3.1.1 guideline - B2B business
 
 
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