Cannot change INTERRUPTED PURCHASES for sandbox user

Hi.

App Store Connect sandbox users

I cannot change INTERRUPTED PURCHASES for a given sandbox user. APP STORE COUNTRY OR REGION can be changed.

Is this a bug or do I miss something?

Can you provide more info as to why you cannot change the state? Recommend providing specific details in a ticket so the issue can be debugged. http://feedbackassistant.apple.com Welcome to reply here with the FB# and any details you want to share.

App Store Connect (login) Users and Access Sandbox Testers

Create a sandbox user. After that, try to toggle the INTERRUPTED PURCHASES switch. It has no effect. Once enabled, it remains enabled. Impossible to disable.

APP STORE COUNTRY OR REGION changes reflect correctly after being changed.

Before using FB, I'd like to have a confirmation that above behaviour can be reproduced by someone.

Hello - I am having the same exact issue. Once INTERRUPTED SERVICES is checked and saved, it very rarely will accept an uncheck and save. I have seen a coupe of my sandbox testers uncheck, however, the vast majority do not. They remain checked.

Same here. Once we interrupt purchases for a sandbox tester, we cannot uncheck the option.

Me too. exact same issue. Very frustrating that this has been reported a month ago and no fix.

Exact same issue we have to delete the sandbox user and create a new one.

Besides, enable the "Interrupt purchases for this user" has strictly no effect, my user keeps renewing his subscription every 5 minutes.

When unchecking the checkbox and save changes, the "Interrupt purchase" stays "interrupted" forever...

Still having the same issue.

Thank you for this report, we are patching. Stay tuned for when we can get this released. in the meantime note that you do not have to delete your account (suggested in comments), once resolved you will be able to untick the checkbox for your accounts.

Cannot change INTERRUPTED PURCHASES for sandbox user
 
 
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