I have been trying to get an app accepted but the review team has rejected it 4 times now on the grounds that I have selected 'made for kids'. I have never dome this if they mean the checkbox in the age rating thread. I have even sent them a screen shot. They never reply to my requests for an explanation. The stupid thing is that this app in its Mac Catalyst form was accepted a week ago and is on sale. I have lodged an appeal. Has anyone else had to put up with this?
The point is that if you mark as 4+ and that some content should not be presented to children, you get the review issue. So the question is: is all the app content adapted to children. If you think so and can explain, your appeal should succeed.
Otherwise, Guideline 2.3.6 is explicit on the topic.
2.3.6 Answer the age rating questions in App Store Connect honestly so that your app aligns properly with parental controls. If your app is mis-rated, customers might be surprised by what they get, or it could trigger an inquiry from government regulators. If your app includes media that requires the display of content ratings or warnings (e.g. films, music, games, etc.), you are responsible for complying with local requirements in each territory where your app is available.
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The stupid thing is that this app in its Mac Catalyst form was accepted a week ago and is on sale.
May be they mistook. Take care they do not change the review result on this as well.
Are you sure you did not selected 4+ in the app information page ?
The problem is that 4+ is the only option available - the rest are dimmed out.