Hi, I'm on an iOS 14 Pro Max. We were so eager to try the iCloud Shared Photo Library, my wife and I. She is on an iPhone 14 Pro. All was fine when we were on the beta, but when we switched back to regular iOS 16 public release I noticed that our photos were no longer syncing. I tried to remove her from the photo library and start over after upgrading us both to iOS 16.1 Build 20B5056e, but now nothing works.
We have 41,160 photos & 4,354 videos all told. Right now, your beta is hung up somewhere on my iPhone 14 Pro Max on "Deleting Shared Library", and moving everything back from my shared library back to my personal library in order for me to go back to "normal." On her Pro, it's stuck on "Leaving Shared Library". In my personal library I can see 19,056 photos and 3,092 videos.
In my shared library at beta.icloud.com I can see 22,104 photos & 1262 videos. All of these totals of course add up to 41,160 photos and 4,354 videos as you can see. But it's stuck. It is stuck, and I don't know where...it will not transfer the remaining 22,104 photos and 1,262 videos back into my personal library in order for me to start fresh. I can still see them on beta.icloud.com, but my iPhone will not budge as far as moving them back, and neither will hers as far as leaving the shared library. Please tell me my photos are not lost nor unrecoverable.
I've tried suggestions such as those at https://forums.macrumors.com/threads/shared-photo-library-risky.2359656/ posted by Fibrozyt, but to no avail. Nothing triggers the sync to resume, and so I have 22,104 photos and 1,262 videos that are stuck in some phantom zone "Shared Library" online now.
Please tell me a future iOS Beta solves this, because we cannot sync our photos. I've up-down-rebooted both iPhones, I've killed off the apps, I've turned off iCloud photos and turned it back on on both devices...I've looked for a way in beta.icloud.com to move them back to my personal library so that we could start again. Nothing is working. HELP please. These are precious memories of course, of my wife, our family, our wedding, our kids, our homes, our lives.