Hi there, when users of our testflight app use the 'Share beta feedback' feature, I do not receive an email notification on each submission, though it is configured under Test Information -> as the Feedback Email. I've checked my spam etc and event tried a different email address. It doesn't work. I do however receive the regular testflight update emails.
Not receiving Beta feedback emails
This is one of my most hated "features" of TestFlight. Apple doesn't send you any of the feedback items via email (nor even a rollup summary), instead you have to remember to login to App Store Connect, navigate through a few menus to get the page you show above and then click Feedback > Screenshots.
Same here, I really don't understand why the Feedback provided by Internal Beta Testers is not sent automatically as an email to the provided Feedback Email ! Instead you as a developer must log into App Store Connect, navigate through a few menus and finally find the feedback. Such a very bad implementation!