Licenses Expiring - App Store Notification in many iPad devices - Issue

App Store Distribution & Marketing General
MDM iOS Dev OP
Created Aug ’22
Replies 9
Boosts 1
Views 4.1k
Participants 11

Issue Description:

Licenses Expiring - The licenses for [app_name] and 'x' other applications will expire in 'n' days. The given App Store Notification is displayed in many iPad devices. All the apps for which the notification is shown are purchased from ABM (VPP apps). The licenses are still assigned to devices and are not revoked which is made sure from VPP API. The VPP token is also not nearing expiration and it has more than 6 months time for expiry. Screenshot of the notification is attached below

Kindly help us with the reason for this behavior

Replies  9
Boosts  1
Views  4.1k
Participants  11
prinzfa OP
Aug ’22

We’re experiencing the same issue on our devices. Haven’t found a solution or explanation yet.

0
Systems Engineer OP
Apple
Aug ’22

Please re-verify this on the latest iOS 16 beta. For current devices experiencing it, update or reinstall the affected app via MDM.

0
tuisq OP
Aug ’22

We are also experiencing the exact same issue. The issue started about a month ago. Our MDM is Microsoft Intune. Is the problem MDM or VPP?

0
GibsonJ07 OP
Aug ’22

Does anyone know why this is happening yet or is this still an active issue?

0
govindan OP
Sep ’22

We too observe the same issue in our devices, any observation or update for this topic.

0
HarryL OP
Sep ’22

We've had the same issue (predominantly relating to Edge), but haven't yet found a cause.

0
J_Sproles OP
Oct ’22

Has anyone had licenses expire yet? If so, what does that look like from the device?

0
MarineCNX OP
Nov ’22

Has anyone found the solution to this issue? Thanks!

0
aeam OP
Dec ’22

I'm having the same exact message poping up on my devices. Thanks to anyone who can help!

0
Licenses Expiring - App Store Notification in many iPad devices - Issue
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